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Fire & Water - Cleanup & Restoration

How to Begin the Insurance Claim Process After Water Damage

12/12/2019 (Permalink)

First, contact a professional water repair and remediation service to remove the water.

An insurance policy is a document that lists the conditions, terms, and details of a contract between you and your insurance company. The contract can protect you by clearly outlining your obligations when you are ready to file an insurance claim in Houston, TX.  On the other hand, the contract also clearly states the terms under which the policy becomes void, and the insurance company does not have to pay. Here are a few steps you can take to make sure you follow the terms of your contract.

Insurance Company Requirements

The first step in protecting your interests may be to review your insurance policy and note your legal obligations. If the pipe burst damage requires a police report, speak to law enforcement officers. Most insurance companies ask for a copy of the report if the flood or water damage is a result of:

• Burglary
• Vandalism
• Theft

The next step may be contacting your insurance company to report the insurance claim. Please note that reporting a claim and filing a claim are not the same. When you report the damage to your agent, you are notifying him or her of the damage and asking for an adjustor to review the situation.

Homeowner Insurance Obligations

Protecting your interests can also include documentation. First, contact a professional water repair and remediation service to remove the water. Ask the team to document their efforts, if possible. You may want to record the damage as well. Although your policy will probably not require you to take pictures of the damage, doing so can help you establish a solid claim.

To begin the actual claim process, fill the claim forms out and promptly return the papers to your insurance company. Make copies for yourself in case the documents get lost in the mail.

Beginning the Legal Process

Once you fill in the insurance claim forms, you are starting a legal process that is clearly defined by the terms of your insurance policy. If you fulfill the terms of the policy, the insurance company is legally required to pay. It’s the law.

Visit http://www.SERVPRObearcreek.com/ for more information on water damage. 

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