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Fire & Water - Cleanup & Restoration

Actions To Take When You Experience Fire Damage

12/12/2019 (Permalink)

Fire damage can be extremely detrimental to your commercial property, therefore, it’s very important to take caution and know the right and wrong actions to take after a fire.

Once everyone is safely out of the facility and the fire is extinguished, we highly suggest calling your insurance company to come and inspect the damage. After they file your claim, we recommend immediately contacting SERVPRO of Bear Creek to begin the restoration process.

It’s our top priority to prevent further damage and restore as many valuables in your property as possible. Our goal is to alleviate stress by extracting the water left from firefighters as well as clean the valuables that are salvageable after the fire.

Having your salvageable and non-salvageable items separated will help you document your valuables for your insurance. We suggest taking clear photos and videos of your destroyed items to help communicate with your insurance company.

Here are a couple frequently asked questions we get from those affected by a commercial fire loss:

I didn’t start the fire, why do I need to file an insurance claim?

Answer: In most cases, the property owner is responsible for restoring their commercial property. Additionally, the tenant holds responsibility for their business content, such as equipment, computers, furnishings and tenant improvements.  Regardless of how the fire was started or who is at fault, it is each person’s responsibility to remediate and restore their property.

Who is responsible for redecorating the interior of the building?

Answer: In most cases, the tenant is responsible for reconstructing the interior of the lease space. This will include: removing drywall, replacing flooring, and restoring the ceiling. Typically, the owner of the building is responsible for reconstructing the building. This will include structural components of the building, HVAC system, windows, exterior doors, elevators and any exterior portion of the building which may include landscaping. In most cases, any belongings that existed in the building prior to the tenant’s arrival is considered the responsibility of the property owner.

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