Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Expert Water Damage Restoration Process by SERVPRO of Memorial West, NW Houston

Detailed Inspection and Damage Assessment

  • Our professionals conduct a thorough inspection of your property to assess the extent of water damage.
  • The inspection helps us develop a tailored plan of action to address the damage effectively.

Identify and Halt Water Source

  • We locate and stop the source of moisture to prevent further damage.
  • Stopping the water source is essential before proceeding with restoration and drying efforts.

Classification of Water Damage

  • We categorize the water damage based on industry standards: Category 1 (Clean Water), Category 2 (Gray Water), and Category 3 (Black Water).
  • The classification guides our restoration approach to ensure appropriate measures are taken.

Comprehensive Damage Survey and Safety Inspection

  • We survey the extent of the water damage, determining how far the moisture has spread.
  • Our inspection includes identifying any safety concerns, such as the presence of lead or asbestos.

Protection of Belongings

  • To safeguard your belongings, we move furniture and block items to prevent damage to wet carpeting and minimize the risk of rust or furniture stains.

At SERVPRO of Memorial West, NW Houston, we prioritize professionalism, efficiency, and meticulous attention to detail in our water damage restoration process. Trust us to handle your water damage emergency with expertise and care. Contact us today for expert assistance and peace of mind.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction