Highly Trained Restoration Specialists

When disaster strikes in the Houston community, SERVPRO of Memorial West, NW Houston emerges as the premier choice for restoration emergencies. Our services are available 24/7, ensuring we're there for you whenever you need us. Our technicians undergo extensive training and hold IICRC certifications, guaranteeing that we employ best practices and utilize state-of-the-art equipment to address your restoration needs. With our expertise and commitment to excellence, we can restore your home to its pre-disaster condition, making it look "Like it never even happened." Our motto, "Faster to any size Disaster," underscores our dedication to providing swift and efficient services to Houston homeowners and business owners alike, whether they're dealing with water, fire, mold, or storm damage. Trust SERVPRO of Memorial West, NW Houston to be your partner in recovery during challenging times. With our proven track record and unwavering commitment to customer satisfaction, you can rest assured that your property is in good hands. Contact us today to learn more about how we can assist you in restoring your home or business and experience the SERVPRO® difference firsthand. Our team is standing by to help you navigate the restoration process and get your life back on track as quickly as possible.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Memorial West, NW Houston offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)