Recent Why SERVPRO Posts

Content Pack-Out & Storage

11/5/2021 (Permalink)

Pack Out The pack-out process involves meticulous documentation to ensure your items receive the best possible care, including photo documentation

If your home or business suffers water, fire, smoke or mold damage, the cleanup and restoration experts at SERVPRO Memorial West/ Bear Creek are the premier choice for content restoration and pack-out.

Content Pack-Out

There are scenarios that require content removal and relocation for prompt and thorough cleaning and restoration. If your home suffers fire and smoke damage, for example, it is often easier, more secure, and cost-efficient to take certain contents to another location for restoration work.

Here at SERVPRO Memorial West/ Bear Creek we provide complete pack-out services. We will carefully and respectfully take the contents of your home or business to be restored, packed, and delivered to an off-site facility. The pack-out process involves meticulous documentation to ensure your items receive the best possible care, including photo documentation, identification numbers and detailed lists.

  • Artwork
  • Documents
  • Books
  • Photographs
  • Clothing
  • Electronics (televisions, computers, stereos, etc.)
  • Furniture
  • Rugs

Storage

Meanwhile at a SERVPRO restoration location, your items are stored in a secure, climate-controlled environment. They remain there until the cleaning and restoration process is complete.

Content Pack Back

After content cleaning and restoration, items are returned to your business using the same inventory procedures and documentation employed in the pack-out process. Your items are loaded, transported, and delivered with great care and then reconciled with original pack-out inventories.

For more information on contents pack out/pack back please contact our office @ 281-463-9800.     

Our SERVPRO team is ready to serve you 24 hours a day 7 days a week.

We are Cleaning Experts

3/23/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

[SERVPRO of Bear Creek, 281-463-9800]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why Mold Loves Your Home

1/22/2020 (Permalink)

Indoors and outdoors, mold isn’t too picky. These common fungi only need a few ingredients to turn your home in Houston, TX into its own. Even if you begin to see signs of mold damage or mildew growth, it doesn’t mean it is time to panic. Mold cleanup and prevention are easier to deal with than most people imagine, especially when you have a trusted professional by your side.

Why Is It Growing?

Surprisingly, mold spores can often be dormant, just waiting for the right conditions to begin spawning and spreading. The environment it prefers is one with just the right amount of humidity and temperature, moisture and food. In a home, any organic material that is porous can provide the sustenance these fungi need to grow. This can include:

  • Clothing
  • Furniture
  • Carpet
  • Paper
  • Cardboard
  • Ceiling Tiles
  • Leather
  • Drywall

Where Is the Musty Smell Coming From?

Unfortunately, not all mold damage makes its presence visibly known. It can often be hidden behind the walls where condensation can get trapped and this creates ideal conditions for it to grow. High levels of humidity or leaking pipes behind the walls are in the ceiling are typically main culprits. Before it gets to the point of having to perform black mold cleanup, inspecting your home at the first signs of a musty odor can help avoid extensive mold remediation.
When faced with that distinctive smell, the following are key areas of the home prone to mold growth:

  • Basements – Leaks, flooding condensation and lack of ventilation
  • Kitchens – Appliances that use water, exhaust fans and sinks
  • Bathrooms – Malfunctioning exhaust fans, leaks, seal damage around showers and tubs
    Attics – Insufficient ventilation and circulation and roof damage that allow excess moisture in
  • Crawlspaces – Poor ventilation, flooding, soil erosion and leaks

Although the right conditions can create mold damage in any home, understanding how common its presence is can make handling it easier. While prevention is key, be rest assured that with the right help, your mold problem can be eradicated.

If you have questions or concerns regarding mold or mold remediation contact

SERVPRO of Bear Creek (281) 463-9800 today!

How Can You Minimize the Risk of Space Heater Fires at Home?

1/21/2020 (Permalink)

If you stop and consider the ways in which your Houston, TX, home may be at risk for fire, you could come up with a startlingly lengthy list. Near the top of the list of these potential causes is the dreaded space heater. A burned space heater can be a nasty culprit for disastrous fires. Understand how these heaters can cause fires and what you can do to eliminate the risks.

An Overview

While it’s true that space heaters are common causes for fires and needed for smoke cleanup, reducing fire risks doesn’t have to be complicated. In fact, with a few simple steps, you should be able to avoid a burned space heater in most circumstances.

• Turn off your space heater if you leave the area for an extended period.
• Clean the filters regularly.
• Leave plenty of space around the heater.

Turn it Off

A space heater can be your best friend on a cold day if your furnace isn’t working well or if you don’t have one. You may be thinking leaving it on all day will help warm up your home faster and more effectively. However, this will only increase the likelihood of it having problems or starting fires. When you leave your home, or if you don’t plan on being in a certain part of your house for a while, always remember to turn off your space heaters when you leave the house.

 

Clean the Filter

Don’t put off this important step. Keep extra filters handy and replace them as they become dirty. When in doubt, consult your owner’s manual. It’s better to change it out unnecessarily than to leave it in too long.

Situate it properly

Don’t put your space heater in a cramped space or near blankets. Also, don’t plug in multiple space heaters in a single outlet.

If your space heater does cause a fire, get in touch with a professional smoke cleanup crew right away. However, if you follow these guidelines, you shouldn’t have to worry about fire or smoke concerns from a burned space heater.

Contact SERVPRO of Bear Creek today if you have questions about fire prevention.

Actions To Take When You Experience Fire Damage

12/12/2019 (Permalink)

Fire damage can be extremely detrimental to your commercial property, therefore, it’s very important to take caution and know the right and wrong actions to take after a fire.

Once everyone is safely out of the facility and the fire is extinguished, we highly suggest calling your insurance company to come and inspect the damage. After they file your claim, we recommend immediately contacting SERVPRO of Bear Creek to begin the restoration process.

It’s our top priority to prevent further damage and restore as many valuables in your property as possible. Our goal is to alleviate stress by extracting the water left from firefighters as well as clean the valuables that are salvageable after the fire.

Having your salvageable and non-salvageable items separated will help you document your valuables for your insurance. We suggest taking clear photos and videos of your destroyed items to help communicate with your insurance company.

Here are a couple frequently asked questions we get from those affected by a commercial fire loss:

I didn’t start the fire, why do I need to file an insurance claim?

Answer: In most cases, the property owner is responsible for restoring their commercial property. Additionally, the tenant holds responsibility for their business content, such as equipment, computers, furnishings and tenant improvements.  Regardless of how the fire was started or who is at fault, it is each person’s responsibility to remediate and restore their property.

Who is responsible for redecorating the interior of the building?

Answer: In most cases, the tenant is responsible for reconstructing the interior of the lease space. This will include: removing drywall, replacing flooring, and restoring the ceiling. Typically, the owner of the building is responsible for reconstructing the building. This will include structural components of the building, HVAC system, windows, exterior doors, elevators and any exterior portion of the building which may include landscaping. In most cases, any belongings that existed in the building prior to the tenant’s arrival is considered the responsibility of the property owner.

The Basics of Your Storm Policy

12/10/2019 (Permalink)

It is important to know the kind of coverage you have

During storm season in Houston, TX, your commercial property may sustain some damage. Having storm insurance may help cover most of the costs of repairs. How much your policy covers depends mainly upon the kind of deductible you have and whether the damage is the result of a trigger event.

Deductibles

The deductible on an insurance policy is the amount you must pay before your insurance coverage takes over. There are several types of deductibles a storm policy could have:

  • Mandatory, in which a specific amount is set by laws, regulations or the insurer
  • Dollar, in which a set dollar amount is stated in the policy
  • Percentage, in which the amount is equal to a certain percentage of the building's value

A lot of the insurance coverage for hurricanes and other storms that produce high winds and the potential need for extensive water damage repair requires a percentage deductible. If your building is worth $1,000,000, and you have a 5% deductible, you have to pay for $50,000 of the damage before your insurance company pays a dime. Some business owners opt for a higher monthly premium for their insurance policy in order to have a dollar deductible that would be more manageable in a time of crisis.

Triggers

In order for your storm insurance to kick in, there has to be a trigger event. In other words, the National Weather Service must issue a warning or name a specific hurricane or tropical storm. A regular rainstorm that doesn't merit an official measure of intensity is not likely to be covered under this particular policy. Read your policy carefully to learn exactly what circumstances must occur for damage to your building to be covered.
It is important to know the kind of coverage you have. Understanding the terms of your storm insurance policy can help you prepare financially for potential threats

4 Reasons Ceiling Tiles Become Discolored

12/10/2019 (Permalink)

Four Potential Causes of Discoloration

Ceiling tile discoloration may be an aesthetic or indoor environmental issue. Some of the most common causes of discoloration include the condition of the tiles and whether any signs of damage from water or tile mold are present. Here are four potential causes of discoloration.

1. Water Damage

Leaks and pipe bursts are common causes of discoloration. Signs of prior damage do not necessarily mean that mold is present. If the discoloration has appeared recently, an owner should inspect the structure to identify the water source. Mitigation professionals may use a thermal camera or other technology to quickly determine the extent of the damage.

2. Ultraviolet Lighting

Ceiling tiles in clinics, labs, or manufacturing facilities that rely on UV lighting may become discolored over time. This exposure should not pose any additional risk in terms of wear or mold. Consider whether an area with discolored tiles has been used for curing, nondestructive testing, or sterilizing materials.

3. Tile Mold

Damage caused by water that is not quickly remedied may support mold growth. Mold thrives on cellulose and other food sources found in dirt or dust. Porous materials are particularly prone to developing mold. This may be the cause if the discoloration has a fuzzy texture or appears as irregular stains, clusters, or spots.

4. Age and Condition

Most ceiling tile materials are made from porous materials. These tiles attract dirt and can become covered in residue over time. This is particularly the case with older ceiling tiles. These tiles may be made out of materials other than mineral fiber, or have been exposed to nicotine smoke.

Consider these four potential causes when trying to determine the source of ceiling tile discoloration in a building in Houston, TX. If you suspect that water damage or tile mold may be the cause, schedule a consultation with a damage mitigation and restoration company.

Christmas Decorating Safety Tips!

11/12/2019 (Permalink)

The staff at SERVPRO of Bear Creek all agree that the holiday season is a magical time, but Christmas traditions, decor, and celebrations can lead to accidents or worse if you are not careful. Here's how to keep your family safe and healthy through to the New Year.

According to The National Fire Protection Association (NFPA), tree fires are not super common, but when they do happen, they are more likely to be serious.

  • Keep your tree at least three feet away from all heat sources (like fireplaces, radiators, and heat vents). If you have a real tree, remember to keep it watered; the drier the tree, the more easily it could ignite.                                                                    Tip: your stand should have a water reservoir that can hold one quart of water per inch of the stem's diameter according to the Good Housekeeping Institute's Technical and Engineering Director.
  • Make sure to choose a sturdy stand so that the tree will not tip over.

Remember, if you have any questions or concerns, or if we can be of any help, please contact SERVPRO of Bear Creek at 281-463-9800.

Why Use SERVPRO of Bear Creek for Frozen Pipes?

1/10/2019 (Permalink)

Winter is here and with dropping temperatures comes a greater risk of frozen pipes. When water freezes in a pipe, it expands which can cause it to burst and create serious water damage to your home or commercial business. Pipes that are most likely to freeze are exposed to extreme cold weather- i.e. pipes located in unheated areas of your home, like the attic, garage or crawl space, and pipes that are poorly insulated (including pipes that run along exterior walls).

The good news is that frozen pipes are preventable if you take the proper precautions. Here are some tips on how you can prevent a water damage from frozen pipes in your home or commercial business:

Make sure your pipes are properly insulated in unheated areas. Keep your thermostat the same throughout the night & day, and always keep it above 55 degrees. If the temperature outside is below freezing, let your faucets drip- running water is less likely to freeze. Open the cabinets in your kitchen & bathroom- this allows warmer air to circulate around the pipes. Outdoor hoses should be removed & kept inside during the winter.

If you suspect a frozen pipe in your home or commercial business, you can attempt to thaw it by using heat- a hairdryer, heating pad or hot towels are some examples. Never use an open flame device, such as a blowtorch. Keep the water running as this will help to melt the ice. It is also important to know where your water shut off is located within your home or commercial business.

If a pipe does burst, shut off your water and call a plumber immediately. Once the plumber stops the leak, call us at SERVPRO of Bear Creek to dry out and remediate the damage. We are always prepared to help you, and we guarantee a faster response time than our competition. Our professional technicians are fully trained and ready to assist you, making your water damage “Like it never even happened.”

Tips for Reducing Maintenance Costs

1/10/2019 (Permalink)

How to Keep Your Cost Down

Around the country, facility management professionals have learned a great deal about how to keep their costs down while maintaining safe, comfortable buildings. Take a look at some of the tips gathered from these professionals, for some improvements in your own maintenance cost.

  1. Focus on Lighting: According to the EPA, about 35% of a commercial building’s energy goes toward lighting. Schools, stores and offices around the country have tried a few tactics to save money in this area. Some of those include:
  • Dimming lights during off-use periods
  • Replacing older lightbulbs with more efficient bulbs
  • Installing digital sensing and control systems

In lighting and other facility management areas, there may be incentives available.

  1. Reduce HVAC Costs: One of the best ways to keep heating and cooling costs down is to schedule annual (or more frequent) inspections and maintenance. Heating and cooling professionals at SERVPRO of Bear Creek understand the particulars of the environment and weather patterns. Insights and tips from these professionals could help you minimize costs directly relating to running air conditioners and heaters. Other tactics could include closer looks at machines in your facilities that generate hear or adding some landscaping elements that help you maintain comfortable temperatures.
  2. Tackle Repairs Early: Many costs related to repairs could be reduced by catching problems when they are small. Scheduling routine maintenance is one wat to do this. It is nearly always cheaper to prevent or repair minor issues then it is to put things off until they have grown into much larger problems. For example, one corporate location replaced filters on air handles several times a year because of the buildup of debris on the fresh air shafts. When technicians recognized this problem, they devised a solution that kept debris away from the shafts, reducing the need to replace filters and decreasing he maintenance cost.

Have you found other tips that worked well on your facilities? What are some of the best tactics you have discovered for reducing your maintenance cost?

EVERYONE USES SERVPRO

12/10/2018 (Permalink)

We are one of the biggest restoration franchises in the world. We have built an outstanding reputation for ourselves, and are recommended by hundreds of different companies all over the world. If you check your national accounts list for sub-contractors. There is a good chance our name will be at the top of the list. We were founded in 1967 and have grown to over 1900 franchises throughout the United States and Canada. Most of our companies are family owned and get involved with our communities. When you choose SERVPRO. You are not just choosing a cleaning company. You are choosing your child's team sponsor or a big contributor to your local fundraisers. You are choosing a part of your community. We will do everything we can to not only keep your business, but your trust as well!

Call SERVPRO of Bear Creek today for all of your restoration needs- 281-463-9800

A BUSINESS THAT CARES

12/8/2018 (Permalink)

Here at SERVPRO of SERVPRO of Bear Creek we understand how important our community is. We like to support our businesses by shopping local when possible, using local vendors and giving back every chance we get. SERVPRO is a flourishing franchise with over 1900 locations throughout the U.S, and Canada, but most of those franchises, like ours are owned by local people who care about their communities. We work with local Police Stations and Fire Departments. We know that in order to keep a village strong we all need to work together. We are here in your time of need, we offer free estimates, and are available 24 hours a day, 7 days a week. We know building and growing relationships is very important, without you our business cannot strive, and for that. We thank you!

Call SERVPRO of Bear Creek today for all of your restoration needs!

WE DO IT ALL!

12/3/2018 (Permalink)

Some may wonder why SERVPRO? Well I am here to answer that question. SERVPRO technicians are trained to listen to and help homeowners in some of the worst times of their lives. We specialize in getting your home back to preloss condition. We try to restore instead of replace whenever possible to help cut back on the cost of home repairs. We have special cleaning solutions specifically designed to clean, but not damage your belongings. We address your concerns and know the customer is always right! We work closely with your insurance companies, and can help you understand the claims process and how it works. Documenting each step along the way to make everyone's job simpler. Big or small, wet or dry. We are always here to help!

Call SERVPRO of Bear Creek today for additional information 281-463-9800

3 Tips on protecting your business from winter storm damage

11/28/2018 (Permalink)

When cold weather descends on Houston, TX, it can affect your business in a variety of ways. A winter storm can bring heavy snowfall, freezing rain and single-digit temperatures that might cause power outages, frozen water pipes and other issues that might damage your building. However, there are a few steps you can take before bad weather arrives that may help you protect your business.

1. Back Up Your Data To the Cloud Cold weather can cause your building’s pipes to freeze. When this happens, the expanding water inside them may result in a pipe break and flooding. This can be especially common in basements, where the overall temperature is cooler to begin with. Stored files can be ruined by this type of flooding, so it is a good idea to transform paper records to electronic ones that can be stored on the cloud. This can also make searching for certain blocks of data more efficient when you need to access them.

2. Have an Employee Storm Plan in Place Prepare a contingency plan with your employees and discuss it in detail so they know how to react in case of a winter storm. Include how they will be contacted in case of a closure, whether they can telecommute in case roads shut down and how to close the building down if the weather forces a shutdown in the middle of the day. Keeping everyone on the same page can prevent confusion and ensure the safety of your employees.

3. Have a Restoration Company on Retainer Trying to find a storm damage and restoration company after your building has been partially destroyed by winter weather can be frustrating and cost you hundreds or thousands of dollars in lost operating hours. To prevent this, sign on with a company before the cold weather comes. Then, if the worst should happen, you can start the recovery process with one phone call.

The fallout from a winter storm in Houston, TX, can be severe and harm your business. However, when you prepare for such an event, you may be able to act with more confidence and protect your investment.