Wow a rare find. Professional, prompt, and affordable. A transparent Leader in Kacie and her team are a needle in a haystack. Highly recommend utilizing their service in the event needed.

During the last big storm in Houston, part of the roof blew off on our industrial building. I called the next morning and every step of the way SERVPRO has been the consummate pros. I was so worried that I’d fall to the back of the list or or wouldn’t get a call back, but they were on it and had the roof covered within 24 hours. And this was no small job. It’s a big building with a tall roof with a major section blown off. I can’t thank them enough or recommend them more highly.

The TEAM is incredible. They are very knowledgeable and make it easier on their clients when dealing with catastrophic events. Their ability to navigate the insurance protocols and helping people get back to normal is amazing. Keep up the great job!

After experiencing extensive damages from Hurricane Beryl, SERVPRO Memorial West handled my pack/move out, demo, remediation, and rebuild. From my first meeting with manager
T John and ultimately working with Kacie, who coordinated, supervised and managed my project, it was apparent I was in good hands and had found the right company to perform my home’s repairs. They were reliable, punctual, transparent and trustworthy. I received exceptional service from everyone every step of the way. Their entire team consistently went above and beyond. Thank you SERVPRO Memorial West.