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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why should you call SERVPRO after a flood

9/14/2021 (Permalink)

SERVPRO has over 55 years of experience in restoring flood damaged homes and businesses working to make it look "Like it never even happened," from coast to coast. SERVPROS' Disasters Recovery Team are trained and equipped to handle the largest storms and flood waters.

Our crew has extensive training in restoring homes. We are here to assist you in the event of flood water entering your home or business during this active storm season.

SERVPRO of Memorial West/Bear Creek trained restoration professionals can recognize what can be saved and what must be disposed of. They are trained in the proper cleaning requirements for specific materials. Even minor flood waters have the potential to cause major damages to a structure and if not treated quickly, the dangers of mold will become a concern as well.

If you have any damages that are caused by recent storm damages call SERVPRO of Memorial West/Bear Creek at (281) 463-9800

Professional Clean Up After Sewer Damage

4/14/2020 (Permalink)

Immediate Steps

Floodwater is divided into three categories: Category 1, Category 2 and Category 3. The first type is from a clean water source, while the second may come from leaking appliances. Categories 1 and 2 won't be fatal; however, category 3 water, or black water, can be lethal because it contains hazardous materials, including human waste. If you have a sewer backup at home, do the following:

  • Get everyone safely out of your home.
  • Do not come into contact with the water.
  • Call a company that specializes in sewer cleanup.

Removal

Professional crews in Houston, TX will come to your home and assess the damage. The technicians have the proper safety gear and equipment to remove all sewer water from your property. The team will use industrial-strength extraction machines to suck up standing water and water from saturated areas such as carpet and furniture.

Drying

Whether from a flooded toilet or a broken sewage pipe, the presence of water can encourage mold growth. After removing the water, the technicians will completely dry the area with high-powered fans so there is no moisture in your home.

Sanitizing

It is not enough to dry floors, walls, ceilings, and furniture. The cleanup company will disinfect all surfaces and materials to kill all bacteria and harmful substances. The final part of the sewer cleanup process is to rebuild and restore any damaged materials such as drywall and flooring.
If you have black water in your house, make sure you leave the sewer cleanup to the pros. You can count on these crews to use their skills and experience to make your home safe once more.

6 Clean Water Sources That Can Cause Category 1 Water Damage

4/14/2020 (Permalink)

Six Common Causes for Water Loss

While even clean water can be damaging and require the need for water damage restoration services, it’s reassuring to know that unwanted water in your building is not contaminated or unsafe to handle. Here are six common causes of water loss in Houston, TX that are considered Category 1 water.

Broken Supply Line

Supply lines can start to leak around fittings and connections, or a sharp object can cause a supply line: broken pipe to break completely and start to gush out. Deterioration, freezing temperatures, and earthquakes can also can a water line to break.

Cracked or Broken Pipe

Broken pipes are a common cause of water damage. While an undetected leak that has been sitting for a long period time is likely contaminated, a recent pipe burst is a clean water source.

Overflowing Sink or Tub

If a sink or tub is accidentally left leaking or a drain is plugged, water can overflow and cause extensive damage. As long as there were no contaminants in the sink or tub, this water is considered Category 1.

Clean Toilet Bowls

An overflowing toilet with no urine or feces in it is still considered clean water. If only urine is present, the water is labeled Category 2. Water with feces is grossly contaminated Category 3 water.

Melted Ice or Snow and Rainwater.

As long as it hasn’t come into contact with contaminants, water from melted ice or snow is safe to handle. Additionally, rainwater is considered clean enough to touch and even consume.

Appliance Malfunction

While water that leaks from a dishwasher or washing machine may be slightly contaminated, other appliance leaks are considered safe. However, you will need to be careful to avoid electrical hazards.
A positive sign that floodwater in your building is Category 1 is that it came from a clean water source. While there are other potential causes of flooding or leaks, these water sources are some of the most common.

We are Cleaning Experts

3/23/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

[SERVPRO of Bear Creek, 281-463-9800]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Facts about Smoke and Soot Damage

1/31/2020 (Permalink)

Smoke and Soot Damage can cause a long-lasting odor in your home

Smoke and soot can cause hidden damage and odor. Our Production Technicians are experts when it comes to smoke damage who can accurately assess the extent of the damage to develop a plan of action.   

Facts about Smoke and Soot

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 Different Types of Smoke Did you know there are actually different types of smoke? There is what is called wet smoke and dry smoke! Check out the two types below in more detail. 

Wet Smoke // Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke // Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

 Protein Fire Residue // Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fire Safety for Pets

1/31/2020 (Permalink)

Pets can be considered family, too!

At any given moment, a fire emergency can take place in the Houston area or abroad, and though unexpected; it can be beneficial to already have a plan in place for everyone in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger as well. You can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through.

Taking On Storms With Technology

1/31/2020 (Permalink)

These days, it is important to be ready for a storm and disaster can strike at a moment’s notice! Technology works hard to help us become aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up to date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile® SERVPRO® of Bear Creek is proud to offer Emergency READY Profiles® (ERP) for free at ready.SERVPRO.com to help prepares you, your property, or your business for an emergency. By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  Get in touch with SERVPRO® of Bear Creek today for more information on developing an ERP for your property or business!

Call us, SERVPRO of Bear Creek at (281) 463-9800.

Why Mold Loves Your Home

1/22/2020 (Permalink)

Indoors and outdoors, mold isn’t too picky. These common fungi only need a few ingredients to turn your home in Houston, TX into its own. Even if you begin to see signs of mold damage or mildew growth, it doesn’t mean it is time to panic. Mold cleanup and prevention are easier to deal with than most people imagine, especially when you have a trusted professional by your side.

Why Is It Growing?

Surprisingly, mold spores can often be dormant, just waiting for the right conditions to begin spawning and spreading. The environment it prefers is one with just the right amount of humidity and temperature, moisture and food. In a home, any organic material that is porous can provide the sustenance these fungi need to grow. This can include:

  • Clothing
  • Furniture
  • Carpet
  • Paper
  • Cardboard
  • Ceiling Tiles
  • Leather
  • Drywall

Where Is the Musty Smell Coming From?

Unfortunately, not all mold damage makes its presence visibly known. It can often be hidden behind the walls where condensation can get trapped and this creates ideal conditions for it to grow. High levels of humidity or leaking pipes behind the walls are in the ceiling are typically main culprits. Before it gets to the point of having to perform black mold cleanup, inspecting your home at the first signs of a musty odor can help avoid extensive mold remediation.
When faced with that distinctive smell, the following are key areas of the home prone to mold growth:

  • Basements – Leaks, flooding condensation and lack of ventilation
  • Kitchens – Appliances that use water, exhaust fans and sinks
  • Bathrooms – Malfunctioning exhaust fans, leaks, seal damage around showers and tubs
    Attics – Insufficient ventilation and circulation and roof damage that allow excess moisture in
  • Crawlspaces – Poor ventilation, flooding, soil erosion and leaks

Although the right conditions can create mold damage in any home, understanding how common its presence is can make handling it easier. While prevention is key, be rest assured that with the right help, your mold problem can be eradicated.

If you have questions or concerns regarding mold or mold remediation contact

SERVPRO of Bear Creek (281) 463-9800 today!

How Can Homeowners Assess Mold Damage?

1/21/2020 (Permalink)

How To Assess Mold Damage?

A complete mold assessment involves determining the type of mold and extent of growth. Accurate analysis can be difficult and risky for non-professionals. Here are a few measures homeowners can take in preparation for an expert assessment.

Look for Visible Mold

Homeowners can look for signs of visible mold. Do not attempt to find mold hidden in places where colonies may be disturbed by a search:

  • Behind wallpaper
  • In wall cavities
  • Under carpet

A musty odor may indicate the presence of hidden mold. This odor originates with microbial volatile organic compounds, which are off-gases released during the fungal growth cycle.


Schedule Testing

An environmental hygienist or mold specialist can contribute to an accurate mold assessment. Experts may take air or spore samples for lab analysis to determine which types of mold are present, such as black mold or more than 100,000 other species.

Identify the Cause

Mold and mildew thrive where moisture is present. A homeowner can try to identify the source, which may involve one or more of the following factors:

  • Leaky pipes
  • Roof leak
  • Other water damage

Mold is a common type of secondary damage that results when water damage is not properly mitigated. It is important to remove standing water and residual moisture to prevent fungi from starting to grow.

Determine the Extent

Mold remediation experts can determine the extent of an infestation. A minor mold problem covers less than 10 square feet and is accessible without opening large sections of closed surfaces. Major problems affect larger areas and may involve hidden mold or black mold.

Minor mold growth can cost over $1,000 to remediate, while major damage can range up to tens of thousands of dollars. A mold assessment may impact a homeowner's ability to file an insurance claim or pay for remediation that will resolve a mold problem at a residence in Houston, TX.  

Is Your Business Prepared for a Fire Emergency?

1/21/2020 (Permalink)

The best time to plan your evacuation plan is now

A fire is one of the most unpredictable forces in nature, so knowing how to escape one if it should break out at your Houston, TX business can be key for reducing injuries to your employees and customers. Even if you have fire safety measures in place, such as ceiling sprinklers and fire extinguisher stations, a contingency plan can be as equally important when a blaze gets too big for you to handle alone. Asking yourself a few questions about your building’s layout and workforce can help you create an effective and viable escape plan.

Where Is Your Company Located?

The location of your business within a building can affect your evacuation plan, so this is a factor you will probably want to consider. Take a quick tour of your office space and note the specifics that might affect your planned route:

  • The number of exits
  • The floor your company occupies
  • The condition of accessible stairwells

If you rent a building, ask your landlord to assist with creating the plan and whether you can modify any exits to make them safer during an evacuation.

Does the Plan Include Handicapped Routes?

Handicapped employees and customers can have difficulty reaching safety during an evacuation, so it is important to include special considerations for them in your contingency plan. Assign handicapped workers an evacuation partner to assist them in case of an emergency and create at least one route that is wheelchair accessible.

Are All Shifts Aware of the Plan?

If you have more than one shift working at your business, it is important that each understands the details of the evacuation strategy. Call in a fire damage and cleanup service to help you organize a company-wide information meeting on safety so you can perform drills and ensure all of your employees are prepared in case of fire.

Fires can break out without warning, even if your Houston, TX, business is normally at low risk for such an event. Having an effective contingency plan in place helps to protect your employees and customers while offering you peace of mind as a business owner.

How Can You Minimize the Risk of Space Heater Fires at Home?

1/21/2020 (Permalink)

If you stop and consider the ways in which your Houston, TX, home may be at risk for fire, you could come up with a startlingly lengthy list. Near the top of the list of these potential causes is the dreaded space heater. A burned space heater can be a nasty culprit for disastrous fires. Understand how these heaters can cause fires and what you can do to eliminate the risks.

An Overview

While it’s true that space heaters are common causes for fires and needed for smoke cleanup, reducing fire risks doesn’t have to be complicated. In fact, with a few simple steps, you should be able to avoid a burned space heater in most circumstances.

• Turn off your space heater if you leave the area for an extended period.
• Clean the filters regularly.
• Leave plenty of space around the heater.

Turn it Off

A space heater can be your best friend on a cold day if your furnace isn’t working well or if you don’t have one. You may be thinking leaving it on all day will help warm up your home faster and more effectively. However, this will only increase the likelihood of it having problems or starting fires. When you leave your home, or if you don’t plan on being in a certain part of your house for a while, always remember to turn off your space heaters when you leave the house.

 

Clean the Filter

Don’t put off this important step. Keep extra filters handy and replace them as they become dirty. When in doubt, consult your owner’s manual. It’s better to change it out unnecessarily than to leave it in too long.

Situate it properly

Don’t put your space heater in a cramped space or near blankets. Also, don’t plug in multiple space heaters in a single outlet.

If your space heater does cause a fire, get in touch with a professional smoke cleanup crew right away. However, if you follow these guidelines, you shouldn’t have to worry about fire or smoke concerns from a burned space heater.

Contact SERVPRO of Bear Creek today if you have questions about fire prevention.

Commercial Fires and Water Damage

1/10/2020 (Permalink)

Commercial Fires and Water Damage

After a fire at your The Woodlands, TX, business, there's liable to be a significant amount of water damage in addition to the fire damage. It's likely that automatic sprinklers have gone off, and that at least one fire hose was used to extinguish the flames. There may be saturated drywall and carpeting, which can lead to a mold problem if not addressed promptly.

This situation requires the skills of a professional restoration company. They can take care of the damage by:

  • Making a thorough inspection
  • Extracting the water
  • Drying and dehumidifying
  • Disinfecting and cleaning
  • Repairing damage and completing restoration

Damage Inspection and Assessment

The restoration company first makes a careful inspection, assessing the water and fire damage and looking for any possible hidden problems, such as water behind walls. From their assessment they can determine which specialized equipment and techniques are best suited to the task.

Water Removal

As quickly as possible, the technicians begin the process of water extraction. This minimizes the chance of more damage from secondary sources such as mold. Any excess water is removed, using heavy-duty pumps and vacuums.

Drying and Dehumidification

At this point, the restoration team focuses on removing any moisture or humidity that remains. This is done through the use of professional-strength dehumidifiers and air movers.

Cleaning and Disinfecting

After everything is thoroughly dried, the remaining items and surfaces are treated to remove any threat from microbes or mold, using a variety of specialized methods. Any lingering odors are dealt with by using air scrubbers and foggers.

Damage Repair and Restoration

As soon as all moisture has been completely extracted and any threat from pathogens has been eliminated, the repair and restoration work can start. Depending on the extent of the damage, this might involve simple tasks like replacing carpets and painting, or more complex work like rebuilding entire rooms.

If you've had fire damage at your business, you're most likely going to have to deal with water damage as well. Hiring a restoration company can ensure that both problems are dealt with quickly, safely and efficiently.

What To Do After A Fire

1/10/2020 (Permalink)

Reducing the risk of electrical fires in one’s home is relatively simple, but the safety benefits are worth a great deal of peace-of-mind.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers. 

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

How To Prevent A Fire In Your Home

1/10/2020 (Permalink)

Fire Preparation

It's important to know what to do in case of a fire. The best fire preparation you can do, however, is to prevent a fire from happening in the first place. There are several ways you can keep your home in Houston,TX, safe from a fire.

Stay in the Room

If you are using something that has the potential to cause a home fire, you need to keep a watch over it. There are several instances where this may be the case:

  • Lighting candles
  • Using the fireplace
  • Cooking a meal
  • Smoking a cigarette

Nothing that produces a flame should ever be left unattended. Stay in the kitchen when you cook and extinguish candles and the fireplace before you leave the room. Smoke outside and use an appropriate receptacle to discard cigarette butts.

Avoid Fire Hazards

Certain appliances and areas of your home are more prone to fire outbreak than others. A regular maintenance schedule should help to minimize your risk. Fire cleanup experts often find dryers to be the source of a home fire, but this is easily preventable. Have the machine and the ducts cleaned at least once a year to remove lint buildup. Store any flammable products in your home responsibly. Keep them away from heat sources and out of the reach of children.

Have a Plan

No fire safety preparation is complete without an escape plan. Test all of your smoke detectors regularly to make sure they're working. Practice escape routes so that everyone in the family knows the quickest way to get out of the house and where to meet up in the event of a fire.

With vigilant safety precautions, you should be able to prevent a home fire. Keep a close eye on open flames and keep up with your regular maintenance schedule. If a fire does break out, follow your evacuation plan to get you and your family to safety.

The Invisible Damage of Mold

1/10/2020 (Permalink)

Mold thrives in the warm, humid climates of the Houston metropolitan area. If your property has experienced flood damage in recent years, you may have a serious mold infestation lurking behind your walls. For a thorough risk assessment and mold removal, call your neighborhood SERVPRO team.  We are the trusted home restoration leader, and our team of highly trained mold remediation technicians will find the cause of the moisture and mold problem and begin to restore your property quickly.

If a property isn’t cleaned and dried properly after a flood, mold can start to grow at an exponential rate. That’s why it’s important to have a professional and trusted team like SERVPRO of Bear Creek handle the cleanup after water intrusion from a flood, or broken water pipe. Many times, we see mold infestations caused by improper cleaning and restoration techniques, often due to beginning the process before moisture and humidity levels been restored to pre-flood levels. If new drywall, insulation, or carpeting is installed too early, your property is at risk for mold infestation.

While it may be easy to spot mold growing on walls, grout lines, and other areas, it is impossible to see the mold prospering behind the drywall, or under the flooring. Mold needs food, like insulation or carpeting, and a warm, humid environment to thrive. If flood damage cleanup in the home was completed improperly, structural elements like floor joists and framing can be weakened, damaging a home’s structural integrity.

Mold spores travel through the air, often through a property’s heating and air conditioning vents. The ventilation system can harbor mold and provides a highway throughout the home for the mold to spread. That is why it is essential that at the first sight of mold, a professional mold remediation team is called. Our team at SERVPRO of Bear Creek is available 24 hours a day to help property owners after water damage, fire, a severe storm, or a mold infestation damages the home.

In the event our team finds mold in your property, we will work quickly to bring your property back to its original condition. The process starts with a thorough investigation of the water damage, applying a special microbial compound to affected areas that will kill the mold, and then begin the structural drying with industrial dehumidifying fans. This is an integral part of the restoration to help ensure that mold doesn’t grow behind the walls, under the flooring, in the insulation, or in other invisible areas of your home. Call us today if you suspect you have a mold problem; we stand ready to help our neighbors in and around the Houston area with water damage and flood damage cleanup, and mold remediation.  

5 Water Damage Prevention Tips for Your Home

1/10/2020 (Permalink)

5 Water Damage Prevention Tips for Your Home

When you live in Houston, TX, you may find it important to protect your home against possible water damage. Here are five things you can do that may help mitigate damage.

  1. Keep Gutters Clear of Debris

One of the first steps you can take to help avoid a water cleanup in your home is to keep your gutters and drainage areas free of debris. Blocked gutters can lead to water overflow which can back up onto the roof and cause leaks into your home.

  1. Slope Landscape Away from the Home

Another thing you can do is slope any landscaping away from your home. This will keep water from flowing downhill to pool against the foundation, instead directing it away to any intended drainage areas.

  1. Take Care of Problems Quickly

It's best to take care of any water damage you may find in your home as quickly as possible. This can help you prevent long-term problems, as well as possible mold issues.

  1. When in Doubt Contact a Professional

If you believe you may have a problem area, or find damage that needs to be fixed, it's best to contact a professional as soon as possible. Your local damage restoration service may have a variety of recommendations for protecting your residence. They can also help restore any damaged areas.

  1. Winterize Your Water Pipes

One way to avoid broken pipes which may lead to water caused damage is to winterize them when you know cold weather is coming. There are several ways to do this so you may wish to talk to a professional about the best method for your pipe setup.
When protecting your home against water damage these five things may help. Keep your gutters clear of debris to avoid water overflow onto the roof, slope your landscaping away from the house to avoid pooling against the foundation, and winterize your pipes to avoid breakage during cold weather. It's also important to take care of any problems found as quickly as possible, and to contact a professional for help.

How To Clean Water-Damaged Clothing

1/10/2020 (Permalink)

When people deal with unexpected water in the home, their first thoughts are usually of carpets and floors, walls, or furniture. Clothing doesn't usually come to mind right away, but you should consider how expensive a wardrobe can be. Yes, the carpets, walls, and furniture are important, but it is also important to know how to clean water-damaged clothes in Houston, TX.

Decide Which Items You Want to Save

Before you start calculating the costs of dry cleaning for each of your water-damaged items, determine which ones are worth spending the money to save. You'll want to avoid:

  • Anything touched by sewage water
  • Anything that has large stains on it
  • Anything that seems to have a lot of discoloration
  • Anything covered in mold or mildew

In addition, if the items are extremely worn, or if cleaning them will cost more than you spent on the item in the first place, it is a good idea to get rid of them. Once you decide which pieces of clothing you want to salvage, separate the wet items from each other to prevent colors from running and allow them to start the drying process.

Begin the Washing Process

After fixing a broken pipe and starting the cleanup of water in the home, it is time to start washing the clothes you'd like to keep. The water restoration company you work with can tell you if it is safe to use your washer. If it isn't, you can head to a local laundromat. However, note that it is often more cost-effective and safer to hire a dry-cleaning service to try to salvage your water-damaged clothing. A professional's machines and chemicals are much more powerful.

Whether you're dealing with a broken pipe or another reason for having water in the home, don't forget about saving as many of your clothing items as possible during the cleanup process. Clothing may or may not be covered in your flood insurance policy, so salvaging a wardrobe will likely help you to save money.

7 Tips For Cleaning After a Flood

1/10/2020 (Permalink)

7 Tips for Cleaning up After a Flood

Here in the greater Houston metropolitan area, torrential rains and hurricanes often cause flooding. When floods damage your home, give locally owned and operated Houston SERVPRO the opportunity to help you throughout the cleanup and restoration process. Our team has the training, expertise, and tools necessary to help you recover quickly from a flood. Cleaning up after a flood requires patience and persistence and is often an overwhelming task for homeowners. However, if you decide to do the cleanup yourself, here are our best 7 tips for cleaning up after a flood:

  1.  Wear Protective Clothing.  Floodwaters carry potentially hazardous chemicals, bacteria, debris, and even wildlife. It is imperative that anyone starting the cleanup process wears steel-shank and toed boots, mid-arm rubber gloves, eye protection, and heavy clothing.
  2. Use Proper Equipment. As soon as it is safe to your home, extract the standing water with a wet/dry vacuum. Using fans and portable dehumidifiers throughout the home will also help to speed up the process. If electricity has been cut to your home, use a generator and extension cords designed for outdoor use.
  3. Remove Furniture. If possible, place water damaged furniture from your home outdoors to dry, preferably out of direct sunlight.
  4. Remove Carpet. Carpet that has been saturated by floodwaters will need to be thrown out. Cut into narrow strips, roll, and dispose of properly. Be mindful that carpet and padding will be extremely heavy when waterlogged. Rent a dumpster to aid in the disposal.
  5. Scrub Hard Surfaces. Use a combination of bleach and water to scrub all the hard surfaces including floors, walls, countertops, and other items to kill the potentially dangerous bacteria carried by the water. Purchase a large supply of buckets, sponges, stiff scrub brushes, and paper towels.
  6. Apply Mold Inhibitors. In our area, mold starts to develop within 48 hours of water damage. Once the water has been extracted, the drywall, insulation, and carpeting have been removed, and all surfaces have been disinfected and dried, apply a commercially available mold inhibitor, This step will help prevent the need for mold remediation in the future.
  7. Research Restoration Tips.  When water damages personal items like photos, antiques, clothing, or fine art, it can be tempting to throw them in the dumpster with the other damaged items. However, there is a chance that with proper restoration, these items can be salvaged. It is important to use the techniques and processes professional emergency flood restoration teams utilize.

Severe weather is common in our area, and SERVPRO of Bear Creek ensures that all of our team members have the training and the equipment necessary to restore properties to their pre-flood condition. We are honored to be a preferred service provider for many national insurance companies, allowing us to coordinate directly with them, saving you time and frustration. 

Proper Drying of Any Structure

1/10/2020 (Permalink)

Proper Drying of Any Structure

6/17/2019 (Permalink)

SERVPRO of Bear Creek Water Restoration Services.

SERVPRO of Bear Creek is dedicated to providing the community with safe and accurate restoration and mitigation services. Our goal is to dry any structure within 3 - 5 days of the first notice of loss.

Proper drying protocols are determined by IICRC the leading national council on restorative cleaning processes.  According to IICRC the best way to prevent mold is to properly dry out both the structure and contents within 48 to 72 hours after a water damage. 

Our process includes three distinct steps:

  • Mitigation - mitigation helps to reduce the cost of the loss and prevents moisture from spreading to additional areas of the structure.  Mitigation services include immediate water extraction of standing water on the surface of the structure floors.  This process also includes stabilization of the environment with the introduction of drying equipment.
  • Remediation - remediation includes the advanced drying of the structure and content within the structure.  Content can include furniture, fixtures and personal belongings.  Air saturated with water will not allow materials to dry.  To properly dry both the structure and content we introduce the tag-team of drying equipment which includes dehumidifiers and air movers.  During the remediation process building materials may be removed based on the desecration of the Production Manager on site and the insurance adjuster if the claim is being filed under an insurance carrier.  Building materials that are most often removed include; drywall, insulation, flooring and in many cases ceiling tiles.
  • Reconstruction - the final step of the process and to make your loss, "Like it never even happened." is to replace any building materials that have been removed.  Our in-house construction team can replace any building materials to help make the situation good as new or good as your property was before the water loss happened.

In total the remediation process is a simple, yet important, process in dealing with any water loss.  If you are unsure if your property is in need of restoration or if you think you may be able to handle it contact SERVPRO of Bear Creek at 281-463-9800 to get our professional opinion on your situation and if remediation services are appropriate for your instance.

4 Steps To Prepare for a Storm

1/10/2020 (Permalink)

4 Steps To Prepare For a Storm

If you are expecting a storm in Houston, TX, then it is a good idea to prepare both your home and your family for an emergency. Flood water could affect your safety and cause damage to your house as well. Keep the following tips in mind when you are anticipating severe weather.

1. Inspect Your Home

If your house already has condition issues, then the water damage that comes with a storm could make things even worse. Cracks in the exterior, deteriorated window and door frames, and roof damage can all let in moisture. This can cause building materials to rot and can contribute to the growth of mold. Inspect the building and complete any necessary repairs before the storm.

2. Move Important Belongings

During a storm, you may need to prepare in advance for a flooded building. If your house has multiple floors, move what you can to a higher level. Otherwise, place items inside cabinets or on shelves. Waterproof safes or airtight containers are great options for storing paper documents or small items.

3. Prepare an Evacuation Plan

In some cases, the weather may become dangerous. Watch or listen to the news so you are aware of any changes. Have a plan in case you need to evacuate. Know where you will go and figure out multiple routes that you can take to get there.

4. Make an Emergency Kit

If you plan to stay at home for the duration of the storm, make sure to gather emergency supplies. Flood water can contaminate your water source, so stock up on bottled water as well as canned foods. Your kit should also include flashlights and batteries in case of a power outage.
Using these tips can help you get through the storm safely. However, while you may be able to prevent some damage, flood water may still find a way into your dwelling. If this happens, an emergency cleanup and restoration company can help. They can remove the water, sanitize the building and make repairs to your home.

How to Begin the Insurance Claim Process After Water Damage

12/12/2019 (Permalink)

First, contact a professional water repair and remediation service to remove the water.

An insurance policy is a document that lists the conditions, terms, and details of a contract between you and your insurance company. The contract can protect you by clearly outlining your obligations when you are ready to file an insurance claim in Houston, TX.  On the other hand, the contract also clearly states the terms under which the policy becomes void, and the insurance company does not have to pay. Here are a few steps you can take to make sure you follow the terms of your contract.

Insurance Company Requirements

The first step in protecting your interests may be to review your insurance policy and note your legal obligations. If the pipe burst damage requires a police report, speak to law enforcement officers. Most insurance companies ask for a copy of the report if the flood or water damage is a result of:

• Burglary
• Vandalism
• Theft

The next step may be contacting your insurance company to report the insurance claim. Please note that reporting a claim and filing a claim are not the same. When you report the damage to your agent, you are notifying him or her of the damage and asking for an adjustor to review the situation.

Homeowner Insurance Obligations

Protecting your interests can also include documentation. First, contact a professional water repair and remediation service to remove the water. Ask the team to document their efforts, if possible. You may want to record the damage as well. Although your policy will probably not require you to take pictures of the damage, doing so can help you establish a solid claim.

To begin the actual claim process, fill the claim forms out and promptly return the papers to your insurance company. Make copies for yourself in case the documents get lost in the mail.

Beginning the Legal Process

Once you fill in the insurance claim forms, you are starting a legal process that is clearly defined by the terms of your insurance policy. If you fulfill the terms of the policy, the insurance company is legally required to pay. It’s the law.

Visit http://www.SERVPRObearcreek.com/ for more information on water damage. 

Actions To Take When You Experience Fire Damage

12/12/2019 (Permalink)

Fire damage can be extremely detrimental to your commercial property, therefore, it’s very important to take caution and know the right and wrong actions to take after a fire.

Once everyone is safely out of the facility and the fire is extinguished, we highly suggest calling your insurance company to come and inspect the damage. After they file your claim, we recommend immediately contacting SERVPRO of Bear Creek to begin the restoration process.

It’s our top priority to prevent further damage and restore as many valuables in your property as possible. Our goal is to alleviate stress by extracting the water left from firefighters as well as clean the valuables that are salvageable after the fire.

Having your salvageable and non-salvageable items separated will help you document your valuables for your insurance. We suggest taking clear photos and videos of your destroyed items to help communicate with your insurance company.

Here are a couple frequently asked questions we get from those affected by a commercial fire loss:

I didn’t start the fire, why do I need to file an insurance claim?

Answer: In most cases, the property owner is responsible for restoring their commercial property. Additionally, the tenant holds responsibility for their business content, such as equipment, computers, furnishings and tenant improvements.  Regardless of how the fire was started or who is at fault, it is each person’s responsibility to remediate and restore their property.

Who is responsible for redecorating the interior of the building?

Answer: In most cases, the tenant is responsible for reconstructing the interior of the lease space. This will include: removing drywall, replacing flooring, and restoring the ceiling. Typically, the owner of the building is responsible for reconstructing the building. This will include structural components of the building, HVAC system, windows, exterior doors, elevators and any exterior portion of the building which may include landscaping. In most cases, any belongings that existed in the building prior to the tenant’s arrival is considered the responsibility of the property owner.

3 Reasons Why You Should Not Rely on a DIY Test to Find Mold Growth

12/10/2019 (Permalink)

The Microbial test kit

DIY mold testing kit are not accurate

Reasons Why You Should Skip the DIY Test

If you think that there is mold growing in your Houston, TX, home, then you might be tempted to try finding it on your own. There are many mold testing kits that you can buy in a store, but using one of these might not get you the results you are looking for. The following are a few reasons why you should skip the DIY test and hire a professional to inspect your home for you.

  1. There Are No Set Standards

Yes, there are a wide variety of mold testing kits for you to choose from, but this is part of the problem. These tests are all made differently and will, therefore, vary greatly in quality and price. There is not a set of strict standards for these tests, so the results you get will depend on the variety that you buy.

  1. They Are Not Accurate

Even if you did manage to find the best mold kit to use at home, it would still likely not have very accurate findings. This is because of the nature of mold. This fungus is incredibly common, and spores can be found in most environments, including inside of your home, so a test is likely to read positive even if you do not have any excessive growth. This may sound alarming, but most varieties are not harmful and will not cause any trouble unless you have water damage or high levels of humidity in the house.

  1. You Won’t Know What to Do With the Results

Assuming that the test you used was accurate, you would probably not know what to do next. It can be difficult to locate mold if it is growing behind the walls or underneath the floors, and DIY mold removal can actually cause it to spread further.

Mold is a common problem, but it is not one that you should usually take care of on your own. If you believe that you have an infestation, you should contact a mold remediation specialist to perform mold testing, removal and cleanup.

What Is The Difference Between Mold and Mildew?

12/10/2019 (Permalink)

Difference Between Mold and Mildew

No homeowner in Houston, TX, ever wants to hear that he or she has mold damage. Fortunately, mold is often confused with its significantly less destructive cousin, mildew. Before you suspect the worst, read this quick primer on the differences between the two.

Where Are Mold and Mildew Found?

Mold and mildew tend to hang out in different places, although they both generally thrive in warm spots with plenty of moisture. Mold growth is most commonly found in the following areas:

  • Garages
  • Sheds
  • Attics
  • Crawl spaces
  • Basements

Mildew growth, meanwhile, is most commonly found in those areas of the home that are regularly exposed to high humidity, such as the bathroom. It's typically spotted on the floors, walls, and ceilings. It can also take hold on damp surfaces, such as fabric and leather, as well.

What Do They Look Like?

The types of mold most typically found in the home are green or black in color. Texture-wise, they may be slimy or fuzzy, and they prefer to take root underneath wet surfaces, such as below a sink or behind drywall.

Mildew instead sticks to the surface — literally — and has a powdery, feathery, or fluffy appearance. It's usually gray, white, or yellow.

What Do They Do?

Of the two, mold damage tends to be more severe. It can cause serious harm to building materials, entire houses, and even cars. For that reason, it's always wise to leave black mold cleanup to the professionals. They have the equipment and expertise needed to restore affected areas promptly and thoroughly.

Mildew is generally less destructive, invasive, and tenacious than mold. While mold cleanup is almost always a job best left to experts, mildew cleanup can often be sufficiently managed in, for example, a bathroom shower with some household cleaner and a little elbow grease.

If you suspect you have mold damage, the first thing to do is verify that it is actually mold. Once you've confirmed that it is, your next step should likely be to enlist the help of experienced mold remediation professionals — or, even better, leave that verification process to the pros, too.

The Basics of Your Storm Policy

12/10/2019 (Permalink)

It is important to know the kind of coverage you have

During storm season in Houston, TX, your commercial property may sustain some damage. Having storm insurance may help cover most of the costs of repairs. How much your policy covers depends mainly upon the kind of deductible you have and whether the damage is the result of a trigger event.

Deductibles

The deductible on an insurance policy is the amount you must pay before your insurance coverage takes over. There are several types of deductibles a storm policy could have:

  • Mandatory, in which a specific amount is set by laws, regulations or the insurer
  • Dollar, in which a set dollar amount is stated in the policy
  • Percentage, in which the amount is equal to a certain percentage of the building's value

A lot of the insurance coverage for hurricanes and other storms that produce high winds and the potential need for extensive water damage repair requires a percentage deductible. If your building is worth $1,000,000, and you have a 5% deductible, you have to pay for $50,000 of the damage before your insurance company pays a dime. Some business owners opt for a higher monthly premium for their insurance policy in order to have a dollar deductible that would be more manageable in a time of crisis.

Triggers

In order for your storm insurance to kick in, there has to be a trigger event. In other words, the National Weather Service must issue a warning or name a specific hurricane or tropical storm. A regular rainstorm that doesn't merit an official measure of intensity is not likely to be covered under this particular policy. Read your policy carefully to learn exactly what circumstances must occur for damage to your building to be covered.
It is important to know the kind of coverage you have. Understanding the terms of your storm insurance policy can help you prepare financially for potential threats

Is It Black Mold? 3 Ways to Know

12/10/2019 (Permalink)

Black mold in homes can be a costly and dangerous problem.

Black Mold

Black mold are two words that no homeowner wants to hear. If you think this pesky problem is cropping up in your Houston, TX home, a mold inspection is the best way to be sure. Until you can schedule one, however, here are a few quick tips to answer mold is what you’re dealing with.

Identification

All mold is comprised of microscopic organisms found indoors and outdoors. It spreads easily and comes in various colors including:

  • White
  • Pink
  • Gray
  • Orange

Black mold is the one that is best publicized and the one that homeowners most want to recognize and eradicate, fast.

Location

Molds of all kinds love damp, dark areas. That means attics, crawl spaces, areas under sinks and anywhere drips, leaks or condensation can create pooling water are perfect breeding grounds. In homes, bathrooms are another common mold area. If you spot something dark and fuzzy in any of these areas, schedule a mold inspection.

Color

Black-colored mold isn’t always just black. In fact, this type of mold often presents as a dark, greenish black and sometimes even has a grey tinge to it. While things like common dirt can take on this appearance, black mold also tends to be a bit slimy. If you see something matching this description, it might be black house mold.

Odor

This type of mold is known for its musty odor that is similar to the sharp, pungent odor of mildew. In many cases, you may not see black house mold, but the smell through your home can be a sign that it is present.

Black house mold is not something to play with. Left alone, it can spread and become an expensive problem to solve. If you think you have it, schedule a mold inspection and connect with a mold remediator to rid your house of

4 Reasons Ceiling Tiles Become Discolored

12/10/2019 (Permalink)

Four Potential Causes of Discoloration

Ceiling tile discoloration may be an aesthetic or indoor environmental issue. Some of the most common causes of discoloration include the condition of the tiles and whether any signs of damage from water or tile mold are present. Here are four potential causes of discoloration.

1. Water Damage

Leaks and pipe bursts are common causes of discoloration. Signs of prior damage do not necessarily mean that mold is present. If the discoloration has appeared recently, an owner should inspect the structure to identify the water source. Mitigation professionals may use a thermal camera or other technology to quickly determine the extent of the damage.

2. Ultraviolet Lighting

Ceiling tiles in clinics, labs, or manufacturing facilities that rely on UV lighting may become discolored over time. This exposure should not pose any additional risk in terms of wear or mold. Consider whether an area with discolored tiles has been used for curing, nondestructive testing, or sterilizing materials.

3. Tile Mold

Damage caused by water that is not quickly remedied may support mold growth. Mold thrives on cellulose and other food sources found in dirt or dust. Porous materials are particularly prone to developing mold. This may be the cause if the discoloration has a fuzzy texture or appears as irregular stains, clusters, or spots.

4. Age and Condition

Most ceiling tile materials are made from porous materials. These tiles attract dirt and can become covered in residue over time. This is particularly the case with older ceiling tiles. These tiles may be made out of materials other than mineral fiber, or have been exposed to nicotine smoke.

Consider these four potential causes when trying to determine the source of ceiling tile discoloration in a building in Houston, TX. If you suspect that water damage or tile mold may be the cause, schedule a consultation with a damage mitigation and restoration company.

Carbon Monoxide: A Silent Killer Conclusion

11/24/2019 (Permalink)

Tips provided by the United States Fire Administration.

If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fuel engine or motor indoors, even if the garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.

  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

I hope that you have gained some insight into the dangers of Carbon Monoxide. If you have any questions or are in need of our service, please call SERVPRO of Bear Creek at 281-463-9800.

Source: Restoration Newsline Volume 30, Issue 8

Levels of Commercial Damage

11/12/2019 (Permalink)

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our SERVPRO of Bear Creek team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Contents Restoration (Fire)

11/12/2019 (Permalink)

CONTENTS RESTORATION

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Key Issues

  • Contents may need to be cleaned off-site
  • Contents inventory
  • Determine replacement and restoration
  • Pack
  • Ozone treatment
  • Cleaning
  • Odor removal
  • Secure
  • Return

Contents Inventory

  • We arrive on-site and inventory all of your personal belongings.
  • We carefully pack all salvable items to transport to our secure warehouse and cleaning facility.
  • Unsalvageable contents are inventoried and discarded.

Restoration

  • Thorough cleaning
  • Proper handling of all electronics
  • Photographs and artwork
  • Fabrics
  • Clothes
  • Memorabilia
  • Antiques
  • Soft goods
  • Dry Cleaning
  • Appliances
  • Surfaces
  • Odor Removal

Carpets and Upholstery Cleaning

11/12/2019 (Permalink)

Most carpet manufacturers recommend having your carpet cleaned every twelve to eighteen months to maintain the warranty. If you’re not worried about a warranty, the frequency is best determined by how you live in your home. Smaller homes without pets may only require cleaning once a year. A larger home with children and pets would likely need more frequent cleanings, perhaps twice a year. When it comes to upholstery cleaning, this should be done at least once or twice every two years, unless the upholstery gets frequent abuse by children and pets or if the manufacturer recommends more frequent cleanings. Bottom line? Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.

Need Carpet or Upholstery Cleaning?
Call Today – (281) 463-9800

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.



IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Winter Weather Worries: Frozen Pipes

11/12/2019 (Permalink)

SERVPRO of Bear Creek would like to keep you aware of the possibilities of freezing conditions in Houston and the possibility of frozen pipes. Frozen pipes are often those exposed to the cold weather, such as those outside your home, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take:

  • Be sure to completely drain water from swimming pools and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip form the faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.
  • Wrap outside faucets.
  • Caulk around pipes where they enter the house.
  • Shut off and drain your water system if you are leaving home for several days.

CARBON MONOXIDE: A SILENT KILLER INTRODUCTION

11/12/2019 (Permalink)

You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention, each year more than 400 Americans die from unintentional CO poisoning. It is estimated that another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.

All people and animals are at risk for CO poisoning, with some groups- including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems-being more susceptible to the effects of carbon monoxide.

If you would like more information on the subject, please call SERVPRO of Bear Creek at 281-463-9800 or check out the next article about Carbon Monoxide.

Source: Restoration Newsline Volume 30, Issue 8

CARBON MONOXIDE: A SILENT KILLER CONTINUED

11/12/2019 (Permalink)

An excess of CO , leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel burning appliances like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stove-top to heat your home.
  • Make sure all fuel burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.

If you have questions or are in need of service, please call SERVPRO of Bear Creek at 281-463-9800. Stay tuned for the conclusion to Carbon Monoxide: A Silent Killer.

Source: Restoration Newsline, Volume 30, Issue 8

Christmas Decorating Safety Tips!

11/12/2019 (Permalink)

The staff at SERVPRO of Bear Creek all agree that the holiday season is a magical time, but Christmas traditions, decor, and celebrations can lead to accidents or worse if you are not careful. Here's how to keep your family safe and healthy through to the New Year.

According to The National Fire Protection Association (NFPA), tree fires are not super common, but when they do happen, they are more likely to be serious.

  • Keep your tree at least three feet away from all heat sources (like fireplaces, radiators, and heat vents). If you have a real tree, remember to keep it watered; the drier the tree, the more easily it could ignite.                                                                    Tip: your stand should have a water reservoir that can hold one quart of water per inch of the stem's diameter according to the Good Housekeeping Institute's Technical and Engineering Director.
  • Make sure to choose a sturdy stand so that the tree will not tip over.

Remember, if you have any questions or concerns, or if we can be of any help, please contact SERVPRO of Bear Creek at 281-463-9800.

Storm Smart and Storm Ready

11/12/2019 (Permalink)

How to BE Storm Smart & Storm Ready

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

• 10,000 severe thunderstorms

• 5,000 floods or flash floods

• 1,000 tornadoes

• 2 land-falling deadly hurricanes

Approximately 98% of all presidential declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damages. Knowing your risk of severe weather, taking action and be an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless 

Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards. 

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

Be an Example. Once you have taken action to prepare for severs weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same. 

Build an Emergency Supply Kit

• Water (one gallon per person per day)

• Food (non-perishable 3-day supply)

• Manual can opener

• Battery operated radio, preferably a NOAA Weather Radio

• Flashlight and extra batteries

• First aid kit

• Whistle to signal for help

• Clothing

• Dust masks or bandannas

• Plastic sheering, garbage bags and duct tape

• Wrench or pliers to turn off utilities

• Hygiene items

• Important documents; copies of insurance policies, identification and bank account information

• Cash

• Fire extinguisher

• Matches in a waterproof container

Contact SERVPRO of Bear Creek for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. 

What Is That Foul Odor???

6/21/2019 (Permalink)

Flooding in Houston, TX specifically the Bear Creek area, can quickly find its way inside of your commercial property or home. Rising water often leaves behind sediment, mud, belongings and contents affected by the water and water to the structure of your home or business. However, one remnant you might not have expected is the foul odor that mold growth and other factors can cause once the water has subsided. Fighting this odor can be a challenge, but knowing what causes it may help you take effective steps to eliminate it. 

  1. Sewage Runoff - Severe flooding can cause a sewage loss in your neighborhood, sending sewer contents into flood water. Not only does this create contaminated water that poses a health hazard, but it can leave behind a pungent odor in your home or business even after the waters recede. Since ordinary household cleansers may not be strong enough to eliminate this smell, it is a good idea to call in a storm cleanup and deodorizing company to have your home treated. 
  2. Mold  - After a flood, moisture and humidity levels can create ideal conditions for mold growth. There are several different species of mold that may take hold in your home, but one factor they all have in common is the musty, dirty smell the mycotoxins release. As mold spreads, this smell may become stronger and seep into your home’s walls, where it can be difficult to eliminate. If you encounter mold during a flood cleanup, let our storm cleanup technicians know so they can clean, deodorize and apply antimicrobial to the area to remove unpleasant odors and prevent more microbial growth. 
  3. Chemicals - As flood waters move through an area, they may pick up chemicals from outlying industrial areas, flooded garages and sewers. Your walls and flooring can absorb these chemicals during the flood and retain strange or foul odors for weeks afterward. Professional restoration and deodorization can be your best defense in removing these smells and ensuring they do not return.  Mold growth and sewer smells can cause foul odors in your Houston, TX, home or business after a flood. Knowing their source can help you choose the best course of action when it comes to clearing the air and getting you back to normal.

For questions or additional information please contact SERVPRO of Bear Creek at (281) 463-9800.

Fire Damage Services

6/10/2019 (Permalink)

No matter what season it may be, fire damage can always be a cause of damage to your home or property. If your home was effected by fire damage and soot, SERVPRO of Bear Creek has the equipment and professional technicians ready to respond to any situation. If your home has been damaged by fire or soot, here are a few tips on how to minimize the damage.

  • Do not attempt to wash carpet or upholstery with shampoo as it could only smear or stain the soot.
  • Do not try to clean clothes in a washer as it could set a smoke odor in them.
  • Limit movement of items in your home to prevent the movement of soot around your home
  • If you have aluminum foil or small wooden blocks, place them under furniture legs to prevent stains

If you have been effected by fire, call SERVPRO of Bear Creek at (281) 463-9800

24 Hour Remediation Services

6/10/2019 (Permalink)

SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7

On the call 24/7:

            As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. And with our highly trained and certified technicians, we can prevent loses such as water damage and mold from being a long-term problem to your business. Being that we are a 24-hour franchise, we have a flexible schedule to work around time strains you may have.

We have the experience and the technology needed to solve any problem. If your business is damaged by water, fire or any other forces of mother nature, don’t hesitate to call SERVPRO of Bear Creek! 

Understanding Flood Terms

6/7/2019 (Permalink)

Flood Watch: Flooding is possible. Listen to weather, radio, commercial radio, or TV for information.

Flash Flood Watch: Flash flooding is possible. Be prepared to move to higher ground; keep up with weather updates regarding possible flooding in your area.

Flood Warnings: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warnings: A flash flood is occurring; seek higher ground on foot immediately.

If a flood does strike your home or business, give SERVPRO of Bear Creek a call. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any size disaster and help make it “Like it never even happened.”

Things to know about Lead Paint

6/7/2019 (Permalink)

During early 1978 EPA (Environment protection agency) required most industries to stop the use of lead paint because of the hazards it caused. And being that this paint had been used on surfaces built before 1978, we as a SERVPRO are required to test surfaces before that time period to clarify if the surface has lead in it. Here are some tips on what you can do to protect your family from lead in Pre-1978 property. 

  • Keep young kids from chewing any parts of the wall as it could be poisonous.
  • Any pieces of paint or drywall that becomes detached to the wall, clean and remove it immediately.
  • Remove any shoes before entering the property as it could bring in more lead.
  • Wash children's toys, hands and bottles frequently

If you don't know if your property has lead paint, notify your landlord before deciding to chip paint or drywall. Our professionally trained technicians are also trained to deal with lead paint. SERVPRO of Bear Creek will assist you in whatever disaster comes your way.

What are y'all doing? How does this process work?

3/20/2019 (Permalink)

When it comes to water damage, especially in a home, a common question is “what are y’all going to do?” Or “how will this process work?”  In a previous post I touched on the 6 Steps of Water Damage Restoration:

  • Emergency Contact
  • Inspection and Damage Assessment
  • Water Removal/Water Extraction
  • Drying and Dehumidification
  • Cleaning and Sanitizing
  • Restoration

In this post I want to shine light on the meat of the process so to speak, number three: water removal/water extraction. This step removes the majority of the water from your home/property which in turn reduces the drying time and also helps to prevent mold growth as well as secondary water damage. With the use of powerful pumps and truck-mounted vacuum units, SERVPRO is able to quickly remove hundreds or even thousands of gallons of water from your property.

For additional information on water remediation, contact SERVPRO of Bear Creek today!

6 Steps of the Water Damage Restoration Process

3/12/2019 (Permalink)

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

            The cleanup and restoration begins with a phone call. Our national call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.

Step 2: Inspection and Damage Assessment

The water damage restoration process begins with a detailed inspection of you property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

Step 3: Water Removal/Water Extraction

            The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Step 4: Drying and Dehumidification

            After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Step 5: Cleaning and Sanitizing

            Your property’s walls, floors, and other surfaces will likely need professional cleaning treatments. Besides cleaning your property’s structure, SERVPRO Franchise Professionals will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odor removal and deodorization treatments, since wet materials have and unpleasant odor.

Step 6: Restoration

            Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

How to Decrease Your Mold Exposure

3/12/2019 (Permalink)

Inside homes, mold growth can be slowed by controlling humidity levels and ventilating showers and cooking areas.

Specific Recommendations:

  • Keep humidity levels as low as you can-no higher than 50% - all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clan bathrooms with mold killing products.
  • Remove or replace previously soaked carpets and upholstery.

What areas have high mold exposures?

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages
  • Lake Houses

Did you know? (MOLD)

3/12/2019 (Permalink)

While many of us think of mold and cringe because we associate it with bad things such as infections, disease and death, the truth of the matter is that there is a lot of mold in the world that we love to eat and couldn’t live without!

Did you know?

  • Cheese is made from mold. Geotrichum candidum to be exact.
  • Quorn, a meat substitute primarily sold in the UK, is fusarium venenatum.
  • Alexander Fleming, a brilliant Scottish physician, microbiologist and pharmacologist discovered penicillin from a mold called Penicillium Notatum. It was actually the world’s first antibiotic.
  • The immunosuppressant drug cyclosporine, used to suppress the rejection of transplanted organs, is derived from the mold Tolypocladium inflatum.
  • Several statin cholesterol-lowering drugs are derived from molds.

SERVPRO Handles Fires!

1/18/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring as opposed to replacing your property and personal belongings. SERVPRO of Bear Creek provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring
  • Place clean towels or old linens on rugs and high traffic areas and upholstery
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil
  • Place aluminum foil or wood blocks between furniture legs and wet carper
  • Do no wash an walls or painted surfaces
  • Do not shampoo carpet or upholstery
  • Do not clean any electrical equipment
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor into the fabric

SERVPRO of Bear Creek is available 24-hours a day to help you regain control quickly. Give us a call at (281) 463-9800.

Carpet Delamination

1/17/2019 (Permalink)

In this blog we will cover what delamination is and how it affects carpet.

Carpet delamination is a condition where the secondary backing of the carpet is detached from the primary backing. If this were to happen to your carpets during a water loss situation, we are required to remove any carpet affected by the water as the carpet has become irreparable and once we have removed the damaged carpet we would place the appropriate drying equipment down to remove any remaining moisture in the area.

With SERVPRO being a preferred vendor of multiple insurance agencies, we have the experience and knowledge needed to get the job done quickly and efficiently.

Call SERVPRO of Bear Creek at (281) 463-9800 if your carpet has been affected by water damage.

Mold Growth After Flooding

1/16/2019 (Permalink)

Mold growth in Houston, TX is always concerning because once it starts, without intervention, it is going to continue and become a much bigger problem. Excessive moisture in any area of your home can result in this issue. Of course, when there is standing water and bacteria is present, it can exacerbate the growth. Knowing more about mold and how to take care of it is the first step in protecting your home.

Getting Rid of Mold in Your Home:

Once mold growth has begun, it is important to get it taken care of immediately. Following a flood, you should have your home inspected to see if mold is present. The following steps are most often taken to tackle this problem:

  • Utilize the proper safety gear and equipment
  • Assess the space to determine the work that needs to be done
  • Start the contamination control process to prevent spreading the mold and cross-contamination
  • Source the mold and then physically get it removed
  • Alleviate the moisture in the space so that a future outbreak does not happen

Preventing Future Mold Growth:

The first step in prevention is making sure that all flood damage was properly cleaned and repaired. Then, ensure that the moisture levels in your home are kept to a minimum. If you suspect the source of the flooding is from something like a leaking pipe, quickly get it fixed so that it has a low chance of causing mold. Make sure that the ventilation in your home is sufficient, and consider using mold resistant products. It is also important to make sure that rainwater is directed away from your home to alleviate the risk of future flooding.

Mold growth can quickly become a major problem. Following a flood, it can start to grow in just 24 to 48 hours, so it is important for homeowners to act quickly in getting it taken care of. Once it is eliminated, take precautions to prevent future issues.

Visit SERVPRO of Bear Creek for additional information on storm damage.

Prevent the Spread of the Flu Virus in Your Business

1/16/2019 (Permalink)

Businesses (and homes) can depend on SERVPRO of Bear Creek to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants.

The Professionals at SERVPRO of Bear Creek are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), Call SERVPRO of Bear Creek today (281) 463-9800.

According to the Centers for Disease Control and Prevention, people may take action every day to stay healthy during flu season.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective.
  • Avoid touching your eyes, nose or mouth. Germs spread that way.
  • Try to avoid close contact with relatives or friends that are sick.

For more helpful information regarding Flu Germs, contact the center for Disease Control and Prevention’s website https://www.cdc.gov/

Smoke Detectors Save Lives!

1/16/2019 (Permalink)

Smoke alarms save lives when they are installed properly, maintained and checked periodically to make sure they are in working order.

In a home, there should be a smoke alarm in every bedroom on every level of the home. In an office or commercial environment, check with your state requirements or contact your local Fire Marshall to help ensure all the codes are met.

Every month you should use the test button to test the smoke alarms. Smoke alarms with non-replaceable batteries should be replaced every 10 years. Other alarms need batteries replaced every year and the unit replaced every 10 years. Do not ignore the chirp of an alarm battery. That noise is an indication that the battery is low. Take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from the alarm. Almost half of fire where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Bear Creek (281) 463-9800.

FIRE FACTS:

  • 7 People die every day from a home fire
  • 36 people suffer injuries as a result of home fires every day
  • $7 BILLION in property damage occurs every year

Are You Prepared for a Winter Storm? Frozen Pipes?

1/16/2019 (Permalink)

As a cross country winter storm rolls in this coming weekend and temperatures drop in Houston, TX, will you be prepared?

 Now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable.

SERVPRO of Bear Creek offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.

  • Insulate all exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space and under the kitchen and bathroom cabinets
  • Keep the temperature the same during the day and at night. You can prevent a costly repair job if pipes freeze and burst by temporarily suspending the use of lower temperatures in the evening
  • Close any inside valves that supply water outdoors and open the outside valve to properly drain excess water that may be in the pipes
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze
  • Remove, drain and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55 degrees F.

Found a Frozen Pipe? Thaw It Out:

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation.
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe.
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or any other open flame device
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Should you experience a loss resulting from water damage, turn off the water supply as soon as possible, and call SERVPRO of Bear Creek immediately. The longer you wait to call the greater the chance of mold growth and unrecoverable property. SERVPRO of Bear Creek professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

Visit www.SERVPRObearcreek.com for more information on water damage restoration.

Have You Experienced a Water Loss?

1/16/2019 (Permalink)

SERVPRO Uses Professional Grade Equipment When Restoring Your Home after Water Damage

Without experience in water damage restoration, it is hard to determine what you need to replace and what is salvageable after the unfortunate incident takes place. You also need an expert to control the damage and perform removal and cleanup activities on your Bear Creek property. It is equally important to understand some of the procedures that professionals perform when restoring your property.

One of the first steps that our SERVPRO technicians carry out when mitigating water damage on your Bear Creek property is identifying the extent of the damage. When determining the level of wetness and tracking the moisture levels, the team uses specialized tools such as moisture sensors, moisture meters, and thermo-hygrometers. Once we find the wet areas, the next step is to dry them to their preloss condition.

It means water removal is a crucial procedure towards making the restoration a success. Our IICRC certified technicians may use extractors to remove the water. In most cases, we use pumps when there is standing water in the area. Portable extractors are useful when removing water from areas with limited access; otherwise, we employ the truck mounted ones when the site is so big. Apart from water removal, these devices can clean carpets and upholstery.

Whether we are performing deodorization to neutralize the smells or using dehumidifiers to increase the rate of evaporation, observing safety measures is also very important. As a result, our SERVPRO of Bear Creek team puts on the necessary safety gear and advise our clients to stay away from the site to avoid any probable injury. We also work towards preventing possible hazards by addressing any sagging wet ceilings and turning off electrical circuits that are likely to short circuit.

SERVPRO of Bear Creek aims at making your property appear as if there was no water damage with the use of the state of the art equipment and techniques. Call us at (281) 463-9800 when faced with any size of disaster and leave the rest to us. 

Winter Fire Safety Tips

1/15/2019 (Permalink)

The winter season is here! This means that home fires occur more often by unattended candles, space heaters, wood stoves and fireplaces.  

At SERVPRO of Bear Creek, we want to remind everyone to take simple steps to protect their homes and family from the danger of household hazards and heating equipment. Practicing the best fire safety is how you can be most prepared for an unexpected disaster in the winter.

Here are a few fire safety tips to prevent most heating related fires from happening:

  • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
  • Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
  • Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces; people and pets should not sit any closer than three feet.
  • Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.

If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of Bear Creek

We are here to help 24 hours a day! Have Questions? Call Us Today – (281) 463-9800

Do You Have Water Damage?

1/10/2019 (Permalink)

Trust the Professionals at SERVPRO of Bear Creek!

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all of these harmful possibilities and to prevent further costly damage; the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Bear Creek. Call us today at (281) 463-9800!

Water Damage is Serious!

1/10/2019 (Permalink)

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes or local overflowing lakes, reservoirs or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. The humid outdoor air of Houston, Texas may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Bear Creek at (281) 463-9800

Three D's of Flood Cleanup

1/10/2019 (Permalink)

What are the cleaning requirements after a flood? You hear that flood water is contaminated, full of pathogens that are harmful to your family. How do you know what you need to throw away and what you can sanitize? Remember the three D’s of flood cleanup: Dispose, Disinfect and Dry. Here is a brief guide for each.

Dispose

Follow local guidelines in Houston, TX / Harris County for waste disposal. If garbage service is not yet running, you can bury contaminated food about four feet deep to keep the odor away. You should however dispose of the following items:

  • Throw away any food, even canned or sealed, that has been in contact with flood water
  • Throw away food from your fridge if power has been off for more than 2 hours
  • Don’t use and garden produce that remain after a flood
  • Discard dishes with cracks, as well as any plastic or wooden kitchen items
  • Submerged drywall may need to be replaced
  • Dispose of carpet padding

Disinfect

Depending on what materials need to be cleaned, the cleaning requirements will vary. For most disinfecting, use one cup of bleach to one gallon of water.

  • Use bleach mixture and spray structural materials and personal items that were contaminated, rinse with clean water and dry
  • Disinfect kitchenware and appliances by using hot soapy water, scrubbing to remove solids, then rinsing with disinfected water. Make sure appliances are unplugged before taking them apart and wiping them down. Allow them to dry completely before reassembling

Dry

Without a proper drying technique, your flood disinfectant effort isn’t complete.

Flood remediation professionals have powerful equipment to help accelerate the drying process and ensure that it is thorough. You should start the drying process right away to help prevent permanent damage or the development of mold.

  • If power is back on, turn on fans and air conditioner unit to assist with drying until help arrives.
  • Hang rugs and remove cushions to put them in a better area for drying
  • Remove carpet and dry outdoors after cleaning

Trained restoration professionals can recognize what can be saved and what must be disposed of. They are trained in the proper cleaning requirements for specific materials.

Visit SERVPRO of Bear Creek or call (281) 463-9800 for additional information on storm damage.

Why Use SERVPRO of Bear Creek for Frozen Pipes?

1/10/2019 (Permalink)

Winter is here and with dropping temperatures comes a greater risk of frozen pipes. When water freezes in a pipe, it expands which can cause it to burst and create serious water damage to your home or commercial business. Pipes that are most likely to freeze are exposed to extreme cold weather- i.e. pipes located in unheated areas of your home, like the attic, garage or crawl space, and pipes that are poorly insulated (including pipes that run along exterior walls).

The good news is that frozen pipes are preventable if you take the proper precautions. Here are some tips on how you can prevent a water damage from frozen pipes in your home or commercial business:

Make sure your pipes are properly insulated in unheated areas. Keep your thermostat the same throughout the night & day, and always keep it above 55 degrees. If the temperature outside is below freezing, let your faucets drip- running water is less likely to freeze. Open the cabinets in your kitchen & bathroom- this allows warmer air to circulate around the pipes. Outdoor hoses should be removed & kept inside during the winter.

If you suspect a frozen pipe in your home or commercial business, you can attempt to thaw it by using heat- a hairdryer, heating pad or hot towels are some examples. Never use an open flame device, such as a blowtorch. Keep the water running as this will help to melt the ice. It is also important to know where your water shut off is located within your home or commercial business.

If a pipe does burst, shut off your water and call a plumber immediately. Once the plumber stops the leak, call us at SERVPRO of Bear Creek to dry out and remediate the damage. We are always prepared to help you, and we guarantee a faster response time than our competition. Our professional technicians are fully trained and ready to assist you, making your water damage “Like it never even happened.”

Tips for Reducing Maintenance Costs

1/10/2019 (Permalink)

How to Keep Your Cost Down

Around the country, facility management professionals have learned a great deal about how to keep their costs down while maintaining safe, comfortable buildings. Take a look at some of the tips gathered from these professionals, for some improvements in your own maintenance cost.

  1. Focus on Lighting: According to the EPA, about 35% of a commercial building’s energy goes toward lighting. Schools, stores and offices around the country have tried a few tactics to save money in this area. Some of those include:
  • Dimming lights during off-use periods
  • Replacing older lightbulbs with more efficient bulbs
  • Installing digital sensing and control systems

In lighting and other facility management areas, there may be incentives available.

  1. Reduce HVAC Costs: One of the best ways to keep heating and cooling costs down is to schedule annual (or more frequent) inspections and maintenance. Heating and cooling professionals at SERVPRO of Bear Creek understand the particulars of the environment and weather patterns. Insights and tips from these professionals could help you minimize costs directly relating to running air conditioners and heaters. Other tactics could include closer looks at machines in your facilities that generate hear or adding some landscaping elements that help you maintain comfortable temperatures.
  2. Tackle Repairs Early: Many costs related to repairs could be reduced by catching problems when they are small. Scheduling routine maintenance is one wat to do this. It is nearly always cheaper to prevent or repair minor issues then it is to put things off until they have grown into much larger problems. For example, one corporate location replaced filters on air handles several times a year because of the buildup of debris on the fresh air shafts. When technicians recognized this problem, they devised a solution that kept debris away from the shafts, reducing the need to replace filters and decreasing he maintenance cost.

Have you found other tips that worked well on your facilities? What are some of the best tactics you have discovered for reducing your maintenance cost?

High Rise Fires

1/9/2019 (Permalink)

Living in a high-rise building can protect you from a handful of different disasters. Unfortunately, they don’t make you any less at risk from a fire. Although high rise buildings are more likely to have fire protection systems in place, they face additional challenges that low-rise buildings may not. Complex evacuation strategies, limited fire department accessibility, smoke movement, fire control, and longer egress times and distance are just some of the unique challenges that these buildings may face in the event of a fire. The multiple floors of a high-rise building create the cumulative effect of requiring great numbers of persons to travel great vertical distances on stairs in order to evacuate the building.

People working or residing in high-rise apartment, condominium, and office buildings need to be fully prepared in the event of a fire. Be sure that you are working closely with your neighbors, landlord and co-workers to ensure everyone is aware of the proper fire safety procedures and features in your building in the event of a fire.

Does your building have fire extinguishers and/or sprinklers? Do you know where the fire alarms are located? Do you have an evacuation plan posted in designated areas of the building? SERVPRO of Bear Creek offers a complimentary ERP (Emergency Ready Program) for your business that provides an immediate plan of action in the event a fire or other disaster should occur. For more information, contact SERVPRO of Bear Creek at (281) 463-9800 or go to: https://ready.SERVPRO.com/home/readyprogram

Fire and Smoke Damage

1/9/2019 (Permalink)

After a fire, smoke damage can wreak havoc in your home or commercial property. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and not to mention the smoky smell. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture. Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage. Open doors and windows, and turn off HVAC systems to avoid further spreading smoke. Call us, SERVPRO of Bear Creek! Let our professional and certified staff in Fire Restoration do the dirty work of ventilating, vacuuming, and deep cleaning.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins SERVPRO of Bear Creek will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (281) 463-9800 or check us out online at SERVPRO of Bear Creek.

Truth about Mold

1/9/2019 (Permalink)

Mold is one of the most common problems that homeowners face. It develops quickly, growing as fast as 24 to 48 hours within the home when water or moisture is present (which is why it’s a common problem following a water loss and in moisture-prone areas of the home like crawlspaces and basements).

But despite everything that is known about mold, there are still a lot of misconceptions. Here’s a look at some facts and some myths about mold and mold remediation:

Fact: There are far too many species of mold and fungi to identify.

The Centers for Disease Control and Prevention (CDC) state that there are anywhere from tens of thousands to hundreds of thousands of mold and fungi species – far too many to identify. However, some of the most common found in homes are Cladosporium, Penicillium, Alternaria and Aspergillus.

Fiction: Mold is always visible.

Many think that just because they can’t see it, it’s not there. Seeing isn’t believing when it comes to mold, as not all types of mold are visible. Therefore, it’s best to rely on smell to detect mold. If you smell a musty odor, there’s likely mold present.

Fact: Mold can lead to health complications.

Although not everyone is affected when exposed to mold, all molds have the potential to cause illness or distress, especially among people who already have respiratory issues. Common symptoms associated with mold exposure include coughing, watery eyes, congestion, headaches and even memory loss and dizziness. Most recently, researchers at Rutgers University have discovered that mold exposure can lead to Parkinson’s disease-like symptoms.

Fiction: Once mold is remediated, it won’t come back.

The only way to completely eliminate mold from returning is to solve the moisture or water problem that caused the mold to grow in the first place.

As you can see, mold is a serious, often misunderstood problem that can grow even more problematic if it isn’t taken care of properly. That’s why SERVPRO of Bear Creek follows the IICRC S520 Standard and Reference Guide for Professional Mold Remediation and are trained to remediate mold using the latest, most effective techniques.

For more information, contact SERVPRO of Bear Creek today at (281) 463-9800.

Water You Don't See!

1/9/2019 (Permalink)

With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.

The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, call SERVPRO of Bear Creek to inspect your home at (281) 463-9800.

What's in the Water?

1/9/2019 (Permalink)

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.

At SERVPRO of Bear Creek, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to water damage, or to schedule a free estimate, please call us today at (281) 463-9800.

Restoring Commercial Property after Water Damage

1/1/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Bear Creek

SERVPRO of Bear Creek specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Increase Your Chances of Preventing Mold

12/26/2018 (Permalink)

Prevent Mold by Preventing Moisture

Mold needs 24-48 hours of moisture to start to grow. If an item is wet for more than 24 hours, you are running a high risk of mold growth.

Prevent Water Leaks

Make sure that water leaks are taken care of soon before the moisture build up can cause mold to grow in the affected area. Also condensation can cause moisture.

Reduce Moisture

Mold starts to grow when the humidity level is more than 55%. To prevent high humidity levels, make sure there is proper ventilation throughout the home. Opening windows on a hot day and closing them when it rains is a good way to reduce humidity. In the bathrooms, an exhaust fan will reduce the moisture caused by the steam after a hot shower.

Wet Clothes

A common cause of moisture problems in homes is wet clothes. It is better to hang wet clothes outside if not using a dryer because the water on the wet clothes will evaporate inside the home, which increases the humidity and increases the risk of mold growth. If using a dryer, make sure to exhaust the air outdoors.

Cleaning To Prevent Mold

Mold grows on most organic materials inside a home. Some examples of organic materials include wood, carpet, food, insulation, wallpaper, furniture, leather, etc. Making sure your home is dust and grime free well help prevent mold because mold loves dust. The only way that mold can grow on metal, plastic, or glass is if dust is present. Dusting and vacuuming regularly will help out tremendously.

Sunlight Is Key

Mold loves to grow in dark spaces indoors. Sunlight will reduce the chances of mold growth. Something as simple as opening the curtains throughout the day can help prevent mold from growing indoors.

And lastly, warm humid conditions and mold are best friends. Most mold grows when the temperature hits 70 degrees Fahrenheit, so keeping your home cool will lower the risk of mold growth.

If you have a mold problem, call SERVPRO of Bear Creek at 281-463-9800. 

Flooding and Water Emergencies

12/26/2018 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bear Creek arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 281-463-9800

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Bear Creek.

SERVPRO of Bear Creek specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Mold Mitigation and Remediation

12/18/2018 (Permalink)

SERVPRO Franchise Professionals work to control and remove mold contaminants while protecting the health and safety of building occupants.

Mold Facts

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Limiting Mold Growth

“Moisture control is key to mold control. When water leaks or spills occurs indoors, act promptly... A prompt response (24-48 hours) and thorough clean-up, drying, and/or removal of water-damaged materials will prevent or limit mold growth."

                                        -OSHA

How SERVPRO Responds

The SERVPRO team has specialized training, equipment, and expertise to remediate your mold infestation. With remediation, SERVPRO reduces the mold spore count back to its natural or baseline mold.

If You See Signs of Mold, Call SERVPRO of Bear Creek at (281) 463-9800

EVERYONE USES SERVPRO

12/10/2018 (Permalink)

We are one of the biggest restoration franchises in the world. We have built an outstanding reputation for ourselves, and are recommended by hundreds of different companies all over the world. If you check your national accounts list for sub-contractors. There is a good chance our name will be at the top of the list. We were founded in 1967 and have grown to over 1900 franchises throughout the United States and Canada. Most of our companies are family owned and get involved with our communities. When you choose SERVPRO. You are not just choosing a cleaning company. You are choosing your child's team sponsor or a big contributor to your local fundraisers. You are choosing a part of your community. We will do everything we can to not only keep your business, but your trust as well!

Call SERVPRO of Bear Creek today for all of your restoration needs- 281-463-9800

A BUSINESS THAT CARES

12/8/2018 (Permalink)

Here at SERVPRO of SERVPRO of Bear Creek we understand how important our community is. We like to support our businesses by shopping local when possible, using local vendors and giving back every chance we get. SERVPRO is a flourishing franchise with over 1900 locations throughout the U.S, and Canada, but most of those franchises, like ours are owned by local people who care about their communities. We work with local Police Stations and Fire Departments. We know that in order to keep a village strong we all need to work together. We are here in your time of need, we offer free estimates, and are available 24 hours a day, 7 days a week. We know building and growing relationships is very important, without you our business cannot strive, and for that. We thank you!

Call SERVPRO of Bear Creek today for all of your restoration needs!

An ounce of prevention is worth a pound of cure!

12/4/2018 (Permalink)

During this winter season take a little time to prepare your home for when Mother Nature knocks at your door. Frozen pipes are always a possibility. However, you can prevent water damage caused by a broken pipe as well as minimize the need for extensive cleanup. Don’t let a burst pipe ruin your Holiday activities.

Here are a few tips and facts to be aware of during the winter season.

To prevent frozen pipes from bursting, it is recommended that you take the following steps:

  • For pipes located on the exterior of your home, cover them in an insulated material throughout the duration of the winter season.
  • When the temperature drops below freezing, leave the faucets throughout your home at a slow, steady drip.

Frozen pipes:

  • Frozen pipes are especially dangerous because you do not know what has happened until it it too late.
  • Frozen pipes burst when ice is created in the line and blocks the water, but the rupture is normally caused by the re-flux of pressure between the water source and the blockage.

As a trusted restoration company, SERVPRO of Bear Creek is ready to answer the call, and make it “Like it never even happened”

WE DO IT ALL!

12/3/2018 (Permalink)

Some may wonder why SERVPRO? Well I am here to answer that question. SERVPRO technicians are trained to listen to and help homeowners in some of the worst times of their lives. We specialize in getting your home back to preloss condition. We try to restore instead of replace whenever possible to help cut back on the cost of home repairs. We have special cleaning solutions specifically designed to clean, but not damage your belongings. We address your concerns and know the customer is always right! We work closely with your insurance companies, and can help you understand the claims process and how it works. Documenting each step along the way to make everyone's job simpler. Big or small, wet or dry. We are always here to help!

Call SERVPRO of Bear Creek today for additional information 281-463-9800

When a Winter Storm Hits

11/28/2018 (Permalink)

We're Faster to Any Size Disaster

When a storm hits your home or business in Bear Creek, you need help immediately. Our 24 hour emergency response will help prevent secondary damage and help reduce restoration costs.

As a leader in storm and water damage restoration, SERVPRO of Bear Creek has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of Bear Creek can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

3 Tips on protecting your business from winter storm damage

11/28/2018 (Permalink)

When cold weather descends on Houston, TX, it can affect your business in a variety of ways. A winter storm can bring heavy snowfall, freezing rain and single-digit temperatures that might cause power outages, frozen water pipes and other issues that might damage your building. However, there are a few steps you can take before bad weather arrives that may help you protect your business.

1. Back Up Your Data To the Cloud Cold weather can cause your building’s pipes to freeze. When this happens, the expanding water inside them may result in a pipe break and flooding. This can be especially common in basements, where the overall temperature is cooler to begin with. Stored files can be ruined by this type of flooding, so it is a good idea to transform paper records to electronic ones that can be stored on the cloud. This can also make searching for certain blocks of data more efficient when you need to access them.

2. Have an Employee Storm Plan in Place Prepare a contingency plan with your employees and discuss it in detail so they know how to react in case of a winter storm. Include how they will be contacted in case of a closure, whether they can telecommute in case roads shut down and how to close the building down if the weather forces a shutdown in the middle of the day. Keeping everyone on the same page can prevent confusion and ensure the safety of your employees.

3. Have a Restoration Company on Retainer Trying to find a storm damage and restoration company after your building has been partially destroyed by winter weather can be frustrating and cost you hundreds or thousands of dollars in lost operating hours. To prevent this, sign on with a company before the cold weather comes. Then, if the worst should happen, you can start the recovery process with one phone call.

The fallout from a winter storm in Houston, TX, can be severe and harm your business. However, when you prepare for such an event, you may be able to act with more confidence and protect your investment.

When the Storm hits, call SERVPRO

11/28/2018 (Permalink)

Hurricane Harvey, 2017

If a flood or hurricane strikes your home or business, call SERVPRO of Bear Creek at (281) 463-9800. Even minor floods and damages have the potential to cause major damages to a structure and if not treated quickly, the dangers of mold will become a concern as well.

Why you should call SERVPRO

SERVPRO has over forty years of experience on restoring flood damaged homes and businesses from coast to coast. SERVPROS' Disasters Recovery Team is trained and equipped to handle the largest storms and flood waters. 

Floods can strike anywhere

  • The principle causes of floods in the eastern united states are hurricanes and major storms
  • The principle causes of floods in the western United States are snow melt and rainstorms. 
  • Underpasses can be extremely dangerous during a flash flood especially at night.

If you have any damages that are caused by storm damages call SERVPRO of Bear Creek at (281) 463-9800

Out of (Hurricane) Season Emergency Kit!

11/27/2018 (Permalink)

In Houston, TX between June 1st & November 30th, you'll find yourself prepared for Hurricane Season with a Hurricane Emergency Kit. However, this isn’t the only time of year you should have an Emergency Kit on hand.

Although Houston may not see snow and ice very often, when we do it is always best to be prepared. During the winter months you should also be prepared with a Winter Emergency Kit.

Some items to include are a flashlight, a battery-powered or hand-crank radio, extra batteries, a first aid kit, a multi-purpose tool, bottled water, non-perishable food and of course warm clothing/blankets.

Remember, a little preparation can go a long way!

Call SERVPRO of Bear Creek at 281-463-9800!

What Happens After Commercial Fire Damage

11/27/2018 (Permalink)

Fire damage can be especially devastating to property and business owners. If your structure happens to survive the fire, there are a host of issues, including smoke damage, soot damage and many similar challenges. The process of fire damage restoration can be overwhelming to the average person. Most people never encounter a serious fire in their lives, so they simply do not have a guidebook on fire cleanup. What should you do when fire damage threatens your property or business? Reaching out to a restoration company is a great beginning step. While some might think cleaning fire and smoke damage would be a weekend do it yourself project, an experienced commercial fire damage company is more than necessary when you are faced with fire damage in your property or business. Safety First

After you make the call to a restoration company to handle your fire damage restoration, you should exercise extreme caution. Structural issues may exist and beyond that, the fire department may have cut holes in the property to fight the fire. As the property owner, you should tread carefully, avoiding the structure altogether until commercial fire damage repair is completed. Contacting your insurance company

To begin the process on the fire loss, start by contacting your insurance company. Your insurance provider will link you with a fire damage company that can provide professional assistance. They will also advise you on how to itemize the losses you have suffered. During the cleanup process, it will be important to keep track of every dollar you spend. As a business owner, this type of record keeping would be routine as you are already in the habit of keeping your accounting in order on a daily/weekly basis. Working closely with the authorities

Your local police department and fire department will play an important role whenever you have damage from a fire. The fire department may advise you to board up the structure until a commercial fire damage company has repaired the issues. You may learn that smoke damage and soot damage make the business unusable for a short time. Beyond that, your utilities may need to be shut off until this process is completed. Your local fire department can provide advice on when the smoke smell will clear and what steps you should take next. It's important to let your local police department know if you are going to board up your property and leave in the wake of a fire. This will give the authorities a chance to keep an eye on your business or property after you have chosen to board up and before the restoration company begins its work. Abandoned properties are popular among vagrants, so you will want the extra eyes to keep your property safe. Working with a fire damage restoration company

The fire damage restoration process will be much easier when you enlist professionals to do the job. Getting the smoke damage and soot out of the structure can require professional equipment and expertise. When there's a fire in the home or a fire in your business, good companies will work tirelessly to get you back in business if at all possible.

Do's and Don'ts after a fire

11/27/2018 (Permalink)

A fire in your home can be a devastating experience.  Contact SERVPRO of Bear Creek to help you with the restoration process. Here are some important Do’s and Don’ts to help you before we arrive:

DO:

Limit movement in the house to prevent soot particles from being embedded into carpet and upholstery.

Keep your hands clean.  Soot on your hands can further soil upholstery, wall and woodwork.

Place dry, towels or old linens on rugs, upholstery and carpet traffic areas.

If the electricity is off, empty the refrigerator and freezer completely and prop doors open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricants.

Change HVAC filter, but leave the system off until a trained professional can check the system.

If the HVAC system is left on, tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Bear Creek.

Attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Bear Creek.

Attempt to clean any electrical appliances that may have been close to the fire, heat or water without first consulting an authorized repair service.

Consume any food or beverage that may have been stored close to the fire, heat or water.  (These items may be contaminated.)

Turn on ceiling fixtures if the ceiling is wet.  Wiring may be wet or damaged and cause electrical shock, and air movement may cause secondary damage.

Send garments to the dry cleaners. Improper cleaning may set in smoke odor.

Bring your carpet back to life

11/27/2018 (Permalink)

If you have carpets that are affected by stains and dirt, SERVPRO offers multiple cleaning methods to bring your carpet back to life!

The first and lightest cleaning method is Bonnet cleaning. The advantage of having your carpet cleaned like this is that it is the least aggressive method and drying time is the fastest of all the methods.

The second and most common type of carpet cleaning is hot water extraction. With either a truck mount or portable extractor, the unit applies a cleaning solution with hot water while vacuuming the carpet. The advantage of having this method is that it is a deeper cleaning method for all carpets and helps promote longer carpet life.

The third is the precondition and rinse. The process is spraying soil emulsifier on the carpet and using an extraction unit to remove it after fifteen minutes. The advantage of having this cleaning method is that it helps restore carpet piles and removes deeply soiled areas. 

And the final cleaning method is premier cleaning. We begin this two step process by first shampooing the carpet thoroughly, then rinsing and extracting the entire carpet for a deep clean. The advantages of having this clean is that it is the most effective on restoring carpet after a fire.

If you have carpets that have been damaged, call SERVPRO of Bear Creek at (281) 463-9800 for a professional clean.

Preventing water damage to your home

8/9/2018 (Permalink)

Don’t let it happen to you!!!

When was the last time you had your water heater inspected by a plumber?  If you can’t remember the last time you did, it’s time!  Particularly if it is a tank in the attic!  These are costly losses!  

Lead Paint Safety

6/20/2018 (Permalink)

During early 1978 EPA (Environment protection agency) required most industries to stop the use of lead paint because of the hazards it caused. And being that this paint had been used on surfaces built before 1978, we as a SERVPRO are required to test surfaces before that time period to clarify if the surface has lead in it. Here are some tips on what you can do to protect your family from lead in Pre-1978 property. 

  • Keep young kids from chewing any parts of the wall as it could be poisonous.
  • Any pieces of paint or drywall that becomes detached to the wall, clean and remove it immediately.
  • Remove any shoes before entering the property as it could bring in more lead.
  • Wash children's toys, hands and bottles frequently

If you don't know if your property has lead paint, notify your landlord before deciding to chip paint or drywall. SERVPRO will assist in any water loss, if your property has water damage SERVPRO of Bear Creek is trained to deal with lead paint.

Cleaning Products

6/20/2018 (Permalink)

In the wake of a disaster, a multitude of stains and odors can be left behind and cause insult to injury. Here are some facts of stains and odors and what products SERVPRO uses to clean them.

On surfaces that have been painted or surfaces that are washable that were affected by smoke or fire, the general product we would use is called "Wall and all surface cleaner". This product has a pH of twelve to thirteen and is effective with general cleaning.

On stains caused from heavy grease the product we would use "Industrial cleaner". This product has a pH of twelve to fourteen and being that is has a fairly high pH we normally do not use it on things made up of aluminum, magnesium or enamel paint and we use this product while wearing gloves. 

Fire extinguisher knowledge part one

6/20/2018 (Permalink)

In the case of a fire emergency, both knowing general facts and tips on fire extinguishers can help exponentially when putting out any kind of fire. This will be one of two blogs explaining the facts on extinguishers. 

The different types of extinguishers.

In total there are eight different types of fire extinguishers, the first is water and foam based. This type focuses on taking the heat element out of a fire and should mainly used on a fire made from wood, paper or plastic.

The second type of extinguisher is carbon dioxide based that focuses on taking away the oxygen element of a fire, and should only be used on fires made from flammable liquids such as gas or oil, or fires from electrical equipment such as outlets or transformers. 

The third is a dry chemical extinguisher. This type is the most common of extinguishers and focuses on interrupting the chemical reaction of a fire triangle. (The fire triangle is what makes up a fire; Heat, Fuel, and an oxidizing agent which is normally oxygen) This extinguisher should be mainly used on; material fires caused from wood or plastic, fire caused from a flammable liquid such as gas, and fires made from electrical equipment.

Facts on Hurricanes

6/20/2018 (Permalink)

With hurricane season coming soon, not only being prepared for the season but having general knowledge of hurricanes can help in your preparation. Here are a few facts on hurricanes.

Hurricanes usually form in highly tropical areas where a high amount of water evaporates into the air.  The heated moist air is then twisted in the atmosphere and becomes a hurricane. Where the storm forms determines what kind of storm it is.  For example, storms made in the Atlantic or northeast Pacific are called hurricanes while storms made in the northwest Pacific (near Japan) are called typhoons. 

The strength of the storm is effected by where you are in relation to the storm and whether the storm is over a land mass. For example, the winds of the storm are normally faster around the eye of the storm.  Once a hurricane reaches a large land mass (such as North America) the storm slowly becomes weaker. 

If you have storm damage, SERVPRO of Bear Creek has professional technicians ready 24/7 to respond to any disaster. 

Storm and Floods

6/20/2018 (Permalink)

With hurricane season here your safety is essential, here are some tips from FEMA (Federal Emergency Management Agency) on preparing for this hurricane season. 

Before the flood

  • Have qualified professionals elevate the furnace, water heater, and electric panel if susceptible to flooding.
  • Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business.

During the flood

  • Turn off utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances.
  • Do not touch electrical equipment if you are wet or standing on water. 
  • Do not walk through the moving water as you could be carried away.

After the flood

  • Listen for news reports to learn if water supply is clean to drink.
  • Avoid flood waters as it may contain harmful chemicals.
  • Return home only when authorities indicate it is safe.

If your home is affected by a hurricane or flood, call SERVPRO of Bear Creek at (281) 463 9800

Home water damage

3/16/2018 (Permalink)

When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household. Here are a few tips on what to do and what not to do in the face of water damage.

                The effects of water damage in someone’s home can both be controlled and worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:

  • Remove any undamaged items away from the contaminated area
  • Prop up any upholstery items to avoid further damage
  • Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
  • Stay out of rooms that have sagging and wet walls

Here are a few tips as well on what not to do in a water damage emergency:

  • Attempt to remove water using personal vacuum or hepa-vac
  • Refrain from leaving any paper items on wet surfaces such as books or magazines
  • In the affected water area, do not use any electrical outlets or appliances
  • Leave standing water alone for an extended period of time as it could cause mold to grow

If there are any questions, or if you have water damage, call SERVPRO of Bear Creek at (281) 463-9800.

Home safety

3/16/2018 (Permalink)

With spring break just around the corner, it is imperative that you and your home stay safe should you have to vacate due to vacations and the like. Mother Nature can strike at any time and the professionals at SERVPRO of Bear Creek are ready to respond 24/7. Here are a few tips on how to ensure your home's safety.

          Tips to prevent water damage;

  • Turn off the water supply line
  • Check for cracks in pipes
  • Inspect the hot water heater for rust or a tear in the line
  • Check for wet dry wall that is “hanging” or “dripping”

Tips on preventing mold from growing after water damage;

  • Do not attempt to dry water with a vacuum cleaner or fan
  • If mold has grown, do not attempt to remove the mold as it could lead to the growth of more mold and illness to you
  • Mold can grow within 24 of water damage

The professionals at SERVPRO of Bear Creek will be ready for any call at any time of the day. Have any questions or have damage in your home, call us at (281) 463-9800

Tips to prevent water damage and mold

3/16/2018 (Permalink)

The damage of water can leave devastation in its wake creating what seems like an endless amount of damage. But if not handled correctly, mold damage that can be even more dangerous. Here are a few tips and pointers on how to protect your home from water damage and the growth of mold.

When using everyday appliances such as sinks, toilets and showers, it is important you as a homeowner understand the early signs of leaks or the growth of mold. If inspecting a shower or bathtub, look for soft spots or cracks that may indicate a leak or a growth in mold. When inspecting sinks, check the water supply or drain pipe for any signs disjointed pipes.

To further ensure the safety of your home, here are more short tips on safety with mold and water damage:

  • Ensure you know where the water shutoff valve is
  • Mold will start to grow within twenty-four hours of water damage
  • If water heater is more than fifteen years old inspect it to make sure there is no rust damage or leaks coming from it

If your home has mold or water damage call us at (281) 463-9800

Fire damage services

1/2/2018 (Permalink)

No matter what season it may be, fire damage can always be a cause of damage to your home or property. If your home was effected by fire damage and soot, SERVPRO of Bear Creek has the equipment and professional technicians ready to respond to any situation. If your home has been damaged by fire or soot, here are a few tips on how to minimize the damage.

  • Do not attempt to wash carpet or upholstery with shampoo as it could only smear or stain the soot.
  • Do not try to clean clothes in a washer as it could set a smoke odor in them.
  • Limit movement of items in your home to prevent the movement of soot around your home
  • If you have aluminum foil or small wooden blocks, place them under furniture legs to prevent stains

If you have been effected by fire, call SERVPRO of Bear Creek at (281) 463-9800

SERVPRO Fire Damage

1/2/2018 (Permalink)

As an individually owned franchise, we understand how important it is to keep your business running at its primal capacity. That is why SERVPRO has a

1-4-8 service response guideline to ensure fast response time.

This stands for within one hour from notice of loss we will contact you and arrange for service

Within four hours we will be on site to start the mitigation service.

Within eight business hours, a verbal briefing of the job we will perform is communicated to the appropriate person on site. 

*Exceptions may apply such as a local catastrophe or storm conditions.

The professionals at SERVPRO of Bear Creek are available 24/7 ready to respond to any situation. If your home or business has been effected in any way such as fire, storm water or document drying call us at (281) 463-9800

Mold damage

12/28/2017 (Permalink)

Being in the middle of the holiday and away from your home, it is important to know the dangers that mother nature can throw at you or your home. 

Even during the coldest time of the year, mold can still be a potent problem from causes such as a pipe freezing and bursting. As mold can grow as quickly as twenty four hours after a water loss has occurred, it is important to  know the damages that can occur in your home this season. 

Here are a few steps that can prevent water damage from occurring in your home should you leave for holiday.

Turn off the water to your home: Depending on the home, there might be a master valve next to or behind your home that can shut off water flow into your home.

If you do have water or mold damage, call SERVPRO of Bear Creek at (281) 463-9800 for restoration cleanup. 

Storm damage remediation

12/19/2017 (Permalink)

SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7

On the call 24/7:

Mother Nature can strike at any time and leave devastation in its wake which is why it is extremely important to be faster to the job, the lesser the damage, less money out of your pocket!

Resources to handle a storm event:

Receiving storm and flood damage is a very stressful time. Our crews here at SERVPRO of Bear Creek understand that and are all veterans of storm events from not only responding to the Houston area, but from responding to events out of state as well! And with this experience comes the know-how and understanding of getting the job done “Like it never even happened.”

Have storm or flood damage? Don’t wait, call SERVPRO

24 Hour remediation services

12/19/2017 (Permalink)

SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7

On the call 24/7:

            As an independently owned business ourselves, we understand that business continuity is extremely important and that every hour lost is a customer and revenue lost. And with our highly trained and certified technicians, we can prevent loses such as water damage and mold from being a long-term problem to your business. Being that we are a 24-hour franchise, we have a flexible schedule to work around time strains you may have.

We have the experience and the technology needed to solve any problem. If your business is damaged by water, fire or any other forces of mother nature, don’t hesitate to call SERVPRO of Bear Creek! 

Damaged wooden floors

12/19/2017 (Permalink)

Wood floors look good in almost any home. But when mother nature strikes or some kind of accidents happens, your wooden floors are damaged and in some cases can be restored. Here are some facts on your hard wood floors should they become damaged by water.

  • How to tell if it is damaged
    • If there are black marks and stains along the edges of the wood and is caused by the growth of mold
    • If there are humps or bumps along the floor. This is caused by water damage cupping your floor making it rise

But before you call SERVPRO, it is extremely necessary that you find the cause of the loss, should it be from a water damage. Here is a picture of an example of how we can make it "Like it never even happened."

Specialty drying mats make a huge difference when attempting to save solid wood flooring after water damage.  SERVPRO of Bear Creek has this equipment on its trucks!

Water damage remediation ready

12/14/2017 (Permalink)

SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7.

As a trusted leader in the restoration industry, SERVPRO of Bear Creek has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 24-Hour Emergency Service, Faster to Any Size Disaster, Highly Trained Restoration Technicians, A Trusted Leader in the Restoration Industry, Locally Owned and Operated, and Advanced Restoration and Cleaning Equipment.

Why you can't let standing water stay in your home.

Within 24 hours

  • Drywall begins to swell.
  • Furniture begins to swell and crack.
  • An odor is created
  • Stains are made

Within one week

  • Mold begins to grow
  • Metal begins to rust
  • Wood floor swells and warp
  • Doors, windows, and studs swell and warp

With the Christmas season here, pipes may freeze and burst causing more water damage

If at all possible, don't wait until it's too late; Call SERVPRO

Steps on how to fight the water damage in your home

12/14/2017 (Permalink)

The process it takes for a water loss to be completely subdued takes three steps; Inspection, Emergency service and monitoring.

  • Inspection

The crew that will be sent to your affected space will inspect the area's damaged by the water and explain what will be done to prevent any odors from being created and mold from being spread. As well as insure any personal belongings are taken care of and secured before moving on. 

  • The emergency service:

The next step is the technicians on site will take measures to insure all important belongings are in a safe area before any work is done. As the work will progress, the crew chief will let the customer know how the job is going and if any changes need to be made.

  • Monitoring:

To ensure that you home is on route to its preloss condition, the franchise professionals will check the site daily until the drying process is complete in its preloss condition.

Remediation services

12/14/2017 (Permalink)

SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7.

As a trusted leader in the restoration industry, SERVPRO of Bear Creek has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 24-Hour Emergency Service, Faster to Any Size Disaster, Highly Trained Restoration Technicians, A Trusted Leader in the Restoration Industry, Locally Owned and Operated, and Advanced Restoration and Cleaning Equipment.

  • Locally owned and operated

o    As local owners we are passionate about our work because we live and commute here in Houston

  • Highly trained technicians.

o    Our technicians are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified and have experience and know-how to do any job.

  • Faster to Any Size Disaster

o    Whether it be a small leak or standing flood water all in your home, we will be there quickly and ready to help.

  • Trusted leader in the restoration industry

o    Founded in 1967, SERVPRO has been a trusted restoration company all across America helping restore damage "Like It Never Even Happened."

Have damage in your home or business? Don’t wait until it’s too late, call SERVPRO of Bear Creek!

24/7 Mold remediation services

11/22/2017 (Permalink)

Having mold in your home can be a stressful time, so here are a few tips and tricks on how to both control mold and remediate the mold.

  • Interaction with mold
    • Once you realize there is a mold growth in your home, do not touch or interact with the mold itself as it could increase the growth.
    • Do not place a fan on the growth as a form of drying as it could spread the growth around the home.
    • If possible, isolate the room with mold in order to try and contain the mold growth.
  • What to do before help arrives
    • If you have any delicate or personal items in the room with mold, remove those items and place them in a unaffected room.

If you have any mold affecting your home, call SERVPRO of Bear Creek at (281) - 463 - 9800

24/7 Fire damage remediation services

11/22/2017 (Permalink)

If there is a fire in your home and your belongings have become damaged, here are some key points on how to interact with the damaged materials in your home

  • Soot
    • The type of fire created such as a gas fire or a plastic fire effects what kind of soot is created. 
    • When soot has effected your home, do not attempt to wipe off the soot as it could smear or permanently stain the fabric.
    • A simple way to check if the soot is dry or oily is to run your finger along the soot and if the soot smears, it is oily if not it is dry soot.

If your home has been effected by fire or soot damage, call SERVPRO of Bear Creek at

(281) - 463 - 9800 for more information.

Carpet delamination

8/1/2017 (Permalink)

In this blog we will cover what delamination is and how it affects carpet.

Carpet delamination is a condition where the secondary backing of the carpet is detached from the primary backing. If this were to happen to your carpets during a water loss situation, we are required to remove any carpet affected by the water as the carpet has become irreparable and once we have removed the damaged carpet we would place the appropriate drying equipment down to remove any remaining moisture in the area.

With SERVPRO being a preferred vendor of multiple insurance agencies, we have the experience and knowledge needed to get the job done quickly and efficiently. Call SERVPRO of Bear Creek at (281) 463-9800 if your carpet has been affected by water damage.

Water damage tips

7/25/2017 (Permalink)

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Biohazard emergency steps

7/18/2017 (Permalink)

If you have any emergency or feel threatened in your home at any time, call 911 before anyone else to ensure your safety.

With any trauma event that may happen in your home, SERVPRO of Bear Creek can help every step of the way from removing any bio-hazard material to disposing of the material safely and properly. Here are some tips on what you can do to ensure your safety during a traumatic event.

  • If there was a violent incident leaving vital fluid, call the police immediately before any other steps.
  • Remove yourself from the contaminated room to make sure you do not catch any sickness.
  • Do not remove any items from the area or room as they may contain harmful diseases from the trauma.

If you have a trauma emergency call SERVPRO of Bear Creek.

SERVPRO carpet cleaning

6/27/2017 (Permalink)

If you have carpets that are affected by stains or dirt, SERVPRO has multiple cleaning methods that depends on how soiled the carpets are.

The first and lightest cleaning method is Bonnet cleaning. The advantage of having your carpet cleaned like this is that it is the least aggressive method and drying time is the fastest of all the methods.

The second and most common type of carpet cleaning is hot water extraction. With either a truck mount or portable extractor, the unit applies a cleaning solution with hot water while vacuuming the carpet. The advantage of having this method is that it is a deeper cleaning method for all carpets and helps promote longer carpet life.

The third is the precondition and rinse. The process is spraying soil emulsifier on the carpet and using an extraction unit to remove it after fifteen minutes. The advantages of having this type is that it helps restore carpet piles and removes deeply soiled areas. 

And the final cleaning method is premier cleaning. This is a two step process that starts with us shampooing the carpet thoroughly and with us rinsing and extracting the entire carpet for a deep clean. The advantages of having this clean is that it is the most effective on restoring carpet after a fire.

If you have carpets that have been damaged, call SERVPRO of Bear Creek at (281) 463-9800 for a professional clean.

Call SERVPRO for flood emergencies

6/22/2017 (Permalink)

If a flood or hurricane strikes your home or business, call SERVPRO of Bear Creek at (281) 463-9800. Even minor floods and damages have the potential to cause major damages to a structure and if not treated quickly, the dangers of mold will become a concern as well.

Why you should call SERVPRO

SERVPRO has over forty years of experience on restoring flood damaged homes and businesses from coast to coast. SERVPROS' Disasters Recovery Team is trained and equipped to handle the largest storms and flood waters. 

Floods can strike anywhere

  • The principle causes of floods in the eastern united states are hurricanes and major storms
  • The principle causes of floods in the western United States are snow melt and rainstorms. 
  • Underpasses can be extremely dangerous during a flash flood especially at night.

If you have any damages that are caused by storm damages call SERVPRO of Bear Creek at (281) 463-9800

2017 Continuing Education Classes (CE) reminder

5/25/2017 (Permalink)

A simple reminder that SERVPRO of Bear Creek's class for Trauma/Biohazard Cleanup will be on 6/8/17.  Class size is limited so be sure to reserve your seat in advance. Class will start at 8:00 and will go through 12:30.  Lunch is provided.

Please contact us either from out phone at (281)-463-9800 or by email at office@SERVPRObearcreek.com to reserve your seat.

All classes are free of charge and lunch will be provided to any who attend.

Classes In the future: 

8/10/17 Fire and smoke damage restoration

  • What occurs when insured has fire damage
  • Fire cleaning techniques

10/12/17 Cleaning contents and deodorization of malodors

  • How restorers scope, clean and restore contents
  • Deodorization procedures for stinky situations

Basic flood facts

5/22/2017 (Permalink)

Floods can be as small as six inches but can grow to over ten feet high and can be caused from a number of reasons. Here are a few facts on floods.

Extreme and quick floods are classified as flash floods and have been known to carry water up to twenty feet high and can be caused by both man made and natural reasons such as a break of a dam, landslide or overflowing waterways. Tropical storms can also be a cause of natural flooding such as a tsunami or cyclone. 

Fast moving water can be much stronger than most people think. For example, water over two feet can be strong enough to push an entire school bus away in its current. Floods have been known to destroy businesses and people with their strong currents.

If a flood is prepared to come into your town or area take all safety precautions to stay safe.  Seek higher ground immediately.

Cleaning products part lll

5/22/2017 (Permalink)

This is the third continuation of the "Cleaning products" blog post.

"Stainless steel cleaner®"

This product does not have a pH and is used from a spray can to protect any stainless steel items from acidic residues or smoke residue from a fire disaster.

"Sporicidin®"

This product is normally used after the cleanup of water damage to prevent any growth of mold or residue. This product has a pH of seven to eight so this is a very neutral product. 

"Concrobium® broad spectrum disinfectant"

This product is used if there is a need for a general clean or deodorization. in this product, there is no harmful or flammable solvents in this solution which makes it useful for most general cleaning situations. 

If your commercial property has any sort of disaster, SERVPRO of Bear Creek is prepared for any situation. 

Hurricane season preparation

5/18/2017 (Permalink)

With summer season coming soon, hurricane season comes hand in hand with it. Besides keeping up with the news here are some tips on how to prepare for a hurricane or major storm.

If you live near a coast, know the proper evacuation route and be prepared for it when hurricane season starts. If you are in a safe area, have the proper supplies ready such as a generator, first aid, batteries and flashlights. Board up sensitive areas such as windows or shutters. Have a stash of food ready for each member in the household. When the storm itself starts in your area, stay away from windows (even if they are boarded up).

If your home or area is affected by storm damage SERVPRO is ready to respond.

Cleaning products cont.

5/18/2017 (Permalink)

This blog post is a continuation

For situations with general cleaning and degreasing "SERVPRO Green" is usually the product we will use for a situation for this. with a pH of eleven to thirteen we use this in a "Spray-n-Wipe" situations for lights cleaning

If certain accidents happen or stains from accidents occur we would use "Urine odor and stain remover". With a pH of six to nine and a pleasant citrus scent this product is fast acting and works on any type of organic stain. But avoid breathing any mist sprayed in the air.

For stains or odors on hard tile floors we would normally use the product "Bright-N-neutral cleaner" to mop up and stain on tile floors. With a pH of six to eight we normally use this with a mop to clean surfaces. 

What is mold

5/12/2017 (Permalink)

When controlling moisture in a water loss it is important to understand what mold is exactly and how to handle it both correctly and safely

         How mold is formed

Mold is formed from moisture that sits for a small period of time such as two or three days and normally flourishes on surfaces like drywall or wood material. 

        How mold spreads

Mold releases small spores that travel to find another surface and once the spores land on another surface, the cycle is repeated until the mold is remediated. 

       How to control/limit the growth of mold until help arrives 

Keep the room isolated and have no one enter the damaged room, limit the amount of airflow in the room so that mold cannot spread as quickly, and do not attempt to wipe mold off with a simple wet rag

Fire extinguisher knowledge part two

5/9/2017 (Permalink)

This blog post is a continuation of "Fire extinguisher knowledge part one" from our website.

The fourth type of fire extinguisher is the wet chemical extinguisher. The wet chemical extinguisher helps in that it focuses on removing heat from the fire in order to extinguish a fire and is most effective on fires made from paper, wood or plastics.

The fifth type of extinguisher is the clean agent. This type of extinguisher focuses on breaking the chemical reaction of a fire and is best worked on fires caused by flammable liquids, electrical equipment or combustibles such as wood or trash.

The sixth type is the dry powder extinguisher which focuses on separating the oxidizing agent from the fuel source and is most useful on fires created by combustible metals.

The seventh is the water mist extinguisher. This extinguisher is mainly water and focuses on cooling the fire and adds a cleaning agent to simplify the mess and should mainly be used on fires caused by electrical content.

The eighth and final extinguisher is the cartridge operated dry chemical and is similar to the clean agent in that it interrupts the chemical reaction of the fire

Damaged belongings from a fire

4/25/2017 (Permalink)

When mother nature strikes on your home, ensuring the safety of your personal belongings is always a priority in the remediation process after the damage has been done. Here is some basic knowledge on what items and areas can be saved in a fire.


Doorways and windows


When the remediation process begins, these areas are typically the most simple to restore because all that is needed is a dry sponge and some patented SERVPRO cleaning detergent to remove any soot or stains that may have been made.


House hold items such as tables or silverware


This is very similar to the previous section in that these items are easy to restore. With needing SERVPRO cleaning detergent and a dry cloth to wipe off any soot. 

2017 Continuing Education Classes (CE)

1/11/2017 (Permalink)

SERVPRO of Bear Creeks' classes have been officially posted for any wishing to attend. All Classes are free with lunch provided with them. The classes as well as the dates are as follows:

2/16/17   Mitigation Awareness & Response

               Ethics

Time of class 8:30-12:30

4/6/17   Restorative Drying for Water Damage

Time of class 8:30-12:30

6/8/17    Trauma/Bio-hazard Cleanup

Time of class 8:30-11:30

8/10/17   Fire Smoke Damage Restoration

Time of class 8:30-12:30

10/12/17   Cleaning contents

                   Deodorization of Malodors

Time of class 8:30-12:30

Reservations

With a limited class size and lunch being provided, please call or send an email to reserve your seat in the class. 

Contact us either at our phone (281-463-9800) or email: office@SERVPRObearcreek.com 

Location:

Homewood Suites 14450 Park Row Blvd Houston, TX 77084

 

 

If you have any other questions, feel free to contact us.

 

SERVPRO of Bear Creek has more drying equipment

11/18/2016 (Permalink)

As a restoration company, here at SERVPRO of Bear Creek we understand that your belongings mean everything to you and that you want the best equipment available to clean and restore both your house and belonging. 

SERVPRO of Bear Creek has recently purchased additional drying equipment.  We hope you do not experience a water loss situation.  But if you do, you need the fastest response times and newest equipment available.  SERVPRO of Bear Creek is ready!

Being that we are available 24 hours a day, 365 days a year SERVPRO of Bear Creek and our technicians will work hard to restore your property and belongings to its pre-loss condition and help you out of this disastrous situation.

Contact SERVPRO of Bear Creek now at (281) 463-9800 if you fire or water damage.   

SERVPRO Emergency Mobile App

11/18/2016 (Permalink)

 For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes, SERVPRO announces the public release of their SERVPRO Ready Plan Mobile Application. The free App is now available to download from app stores across three mobile platforms: Android™, iOS® and Blackberry®. Just another reason to choose SERVPRO. If you have an emergency, don't wait, call SERVPRO of Bear Creek at (281) 463-9800 if you have any loss in your home.

What to do until help arrives

11/11/2016 (Permalink)

      Having any loss to your home such as water damage or soot residue is always a stressful experience that no one wants to have happen to their home. But if you home receives a loss, here are some useful tips on what to do and what not to do until help arrives.

Water damage from contaminated water 

  • What you should do
    • Avoid contact with sewage and items contaminated by sewage
    • Wash you hands thoroughly after contact with contaminated items
  • What not to do
    • Spread contaminated water by walking unnecessarily on damaged or wet area's
    • Use household fans to dry affected area

Vandalism damage

  • What you should do
    • Wash or hose off egg damage as soon as possible
    • Save bins or containers that contain and reveal ingredients of paint and ink
  • What not to do
    • Attempt to remove ink or paint stains as it could cause smearing.
    • Operate damaged appliances

Harmful wastes such as sewage or bloodborne pathogens

  • What you should do
    • Stay out of affected areas
    • Call emergency services if situation is still life threatening
  • What no to do
    • Attempt to clean the sewage or pathogens
    • Handle contaminated body fluids or pathogenic material

Do not wait until it's too late, call SERVPRO of Bear Creek

Winter weather damages and what to do

11/11/2016 (Permalink)

        The winter season is filled with joy and happiness both from Christmas and Thanksgiving but, this won't stop mother nature from striking and leave devastating damage. Here are some good tips and facts to be aware of during the winter season

  • Frozen pipes
    • Frozen pipes are especially dangerous because you don't know what has happened until it is too late
    • Frozen Pipes burst when ice is created in the line and blocks the water, but the rupture is normally caused by the re-flux of pressure between the water source and the blockage
  • Puff-backs
    •  Puff-backs only occur when a furnace malfunctions and sends soot all over you house.

        As a trusted restoration company, SERVPRO of Bear Creek is ready to answer the call, and make it "Like it never even happened"

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